David Cox wrote:
On 30/04/2013 12:48 PM, F Murtz wrote:
David Cox wrote:
On 29/04/2013 2:18 PM, F Murtz wrote:
I have just recieved an email from bigpond giving detailed instructions
on how to connect to bigpond ng so it appears that the stories on its
demise are exagerated. I would post the email but it has an instruction
not to repost.
I still can not recieve it but that is probably a problem between
seamonkey, my modem and bigpond server,I think it needs my password but
I can not figure a way to make it ask for it.
What happens when you try to telnet the news server?
You should get something like
> telnet news.bigpond.com 119
200 Welcome Message (<news server id>)
If you do connect, use "quit" without the quotes to exit.
This assumes that your secret instructions did not change the port
number from the default of 119.
I get
Connecting To news.bigpond.com...Could not open connection to the host,
on port 119: Connect failed
djc
If I ping it it tries 4 times and says timed out.
I don't think pinging that server has worked for a long time - unless
the daemon is running it just ignores the ping and hence the time out.
That's why you should try to telnet the nntp server itself.
Here's a couple of examples:
This still works:
=====
telnet news.thundernews.com 119
200 Welcome Message (newsfe10.iad)
quit
205 Goodbye
Connection to host lost.
=====
And another (telstra) one with a different response
====
telnet reader.news.telstra.net 119
502 pit-reader.telstra.net: Access denied to your node -
[email protected]
Connection to host lost.
====
So what do YOU get when you try to telnet to bigpond news server?
Rememberm this removes seamonkey from the picture.
The connect failed that I get says that port 119 is open, but that the
NNTP server is not running, at least not listening to port 119. Hence my
other question about your secret email - did it talk about port 119,
another port, or none. If none, then the default of 119 is expected.
djc
Secret email below
Which has also been recieved by another in the same boat who also
emailed bigpond,( I found this out on whirlpool)
Thank you for your email dated 17/04/2013 regarding not being to access
BigPond Newsgroup.
Firstly, I realise that there has been a delay in responding to your
enquiry and I would like to extend my apologies.
To isolate the cause of the issue please consider the following process.
1. Check connectivity to the Internet. Double-Click on Internet Explorer
and attempt to display webpages.
- If webpages open very slowly or not at all, it is not just a
Newsgroup fault, but the whole connection.
- If webpages open at normal speed, continue below.
2. Check server settings. Ensure that you are using the correct BigPond
News server settings in their News profile:
- For Broadband, server host name can be "news.bigpond.com" or
"news-server.bigpond.net.au".
- For Dial-Up, server host name is "news.bigpond.com:"
To check News Server Settings for Outlook Express, Windows Mail, Live Mail:
- Open the News profile.
- For Outlook Express:
- Double Click Outlook Express Icon to open mail/news
program.
- Click the Tools menu and select Accounts from menu.
- Click the News tab to see available news profiles.
- Click the BigPond news profile and select Properties to check news
settings.
- For Windows Mail (Windows Vista):
- Open Windows Mail from the Start menu.
- Click the Tools menu bar and select Accounts from
menu.
- A list of available profiles will appear.
- Click the BigPond news profile and select Properties to check news
settings.
- For Windows Live Mail:
- Open Windows Live Mail from the Start menu.
- Select Newsgroups from the Navigation pane.
- Right click on the News profile (likely to be labelled as
news.bigpond.com) and select Properties.
The News properties area contains four tabs in both Outlook Express and
Windows Mail:
- General.
- Server.
- Connection.
- Advanced.
- General tab: The general tab contains personal information, including
name, organisation, email address and reply to address fields:
- News Account : news.bigpond.com.
- Name: contains the name you wish to appear on posts to
newsgroups.
- Organisation: optional.
- Email Address: your email address*.
- Reply Address: optional.
- Include this account: unchecked.
*Note: When anyone posts a message to a newsgroup, they are revealing
their email address to a public forum. Spammers have developed automated
scripts (bots) to search these public forums and collect email addresses
from postings to compile spam lists. It is advisable that users modify
their email address in News group settings e.g. [email protected].
- Server tab: The server tab, as the name suggests, contains the news
server name plus an option to configure login details for access to the
news server if necessary.
- Server name: news.bigpond.com.
- This server requires me to logon: Leave unchecked. The BigPond news
server does not require a username and password to access it.
- Connection tab: Allows you to select the preference for the type of
connection to be used when sending or receiving news group postings.
- Always connect to this account using: Unticked for all broadband
connections or dialup connections where the user will always connect
first before checking newsgroups
- The box should be set to a BigPond dialup connection if the user is
using Dialup and requires an automatic connection when Outlook
Express/Windows Mail is launched. If the box is blank, you will need to
click the box to reveal any available connections and set to a BigPond
Dialup connection.
- Advanced tab: The advanced tab shows the news server port number and
some format settings for posting messages. The default settings should
not need to be changed.
- Server port number: 119 (do not change this number).
- This server requires a secure connection: unchecked.
- Server timeouts: can be extended for dial up users to allow more
time to connect to the news server.
- Break apart messages larger than: unchecked.
- Ignore news sending format and post using: unchecked.
If the settings are correct but the same issue is occurring, remove and
re-create the BigPond news profile.
To Create/ Re-create a News Profile in Outlook Express:
- Launch Outlook Express.
- Click on the Tools menu, then on Accounts
- Click on the News tab at the top of the window
- If there are any existing BigPond entries:
- Click on the Account to highlight it.
- Click on Remove.
- Click Yes when asked to confirm.
Note: If another service provider account is listed do not
remove it.
- Click the Add button.
- Select News.
- Type the name that will appear when posting to a newsgroup.
- Select Next.
- Enter Email Address (ie [email protected] or
[email protected]).
- Select Next.
- Type the server name: news.bigpond.com.
Note: Ensure My news server requires me to log on is not ticked.
- Click Next.
- Click Finish.
- Click Close to return to the Outlook Express main screen.
- You will then be prompted to download a list of available
newsgroups. this may take several minutes on a slow connection.
To Create/ Re-create a News Profile in Windows Mail:
- Open Windows Mail if it is not already open.
- Click Tools and then Accounts.
- Click Add.
- Select Newsgroup Account. Click Next.
- Type the name that will appear when posting to a newsgroup and click
Next.
- Enter Email Address (ie [email protected] or
[email protected])and click Next.
- Type the server name: news.bigpond.com.
Note: Ensure My news server requires me to log on is .not ticked.
- Click Next.
- Click Finish.
- Click Close to return to the Windows Mail main screen.
- You will then be prompted to download a list of available newsgroups.
this may take several minutes on a slow connection.
The Newsgroups can now be accessed by clicking on the news.bigpond.com
entry that will appear in the folders column on the left.
If the newsgroup/s you wish to see is/are not available, please reply to
this email with the name/s of the Newsgroup/s to be added to the list
available on the BigPond news server(news.bigpond.com).
4. Check for Firewalls and Antivirus software. Disable it for testing
purposes please ensure you re-enable the software afterwards. If re
enabling the security software stops the connection from working again,
please contact BigPond Premium Support at 1300 087 587 or your
firewall/security software vendor.
Check Newsgroups once more. If the same issue is occurring please
provide the following details for further investigation:
- Error message.
- Name/s of the Newsgroup/s to be added to the list available on the
BigPond news server (news.bigpond.com).
- Preferred contact number.
- Please indicate the date and time when you cannot access it.
If you have any other questions, please visit our Help Centre at
www.bigpond.com/help.
The Help Centre is a handy resource for our members which includes
things such as our Frequently Asked Questions and our new Email
Troubleshooter which has been set up to help you solve all your email
problems.
Thank you for choosing BigPond.
Kind regards,
_______________________________________________
support-seamonkey mailing list
[email protected]
https://lists.mozilla.org/listinfo/support-seamonkey
