LMH wrote:
Hello,
I have a SM account that I use to manage 11 different email
addresses, all on the same domain. Occasionally, I get an error
message like this one,
Sending of password did not succeed. Mail server
pop.bizmail.yahoo.com responded: internal server error (#OCF013)
or something similar. The messages are for one of the 11 accounts,
but there is no information at all as to which one. This makes the
error message almost completely useless and I often have to spend
a lot of time trying to figure out which email address is not
receiving mail. Would it be so difficult to add the username that was
being used for login when the attempt to login to pop failed? ...
With only a handful of accounts, I have an easy solution; it gets harder
as you get up into double digits.
I'm assuming you use CTRL-SHIFT-D to get mail for all accounts at once,
or else that you have the server settings for the various accounts
configured so SM automatically gets mail at specified intervals.
To identify the problem account, place the cursor in any of the mail
folders for the first account (or else on the account name in the folder
pane), and do CTRL-D to get mail for that account only. If no error,
repeat for the second account. If no error, repeat for the third
account. Etc. For 11 accounts this should take a minute or two unless
you have a very slow (dialup) connection.
The server error you report should resolve itself within a short time
anyway (assuming the ISP is competent), so unless you're trying to send
or receive an urgent message, the easy answer is to wait a few minutes.
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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