W3BNR wrote:
On 9/4/2013 12:24 AM Paul B. Gallagher submitted the following:
I regularly visit an SSDI search engine here:
<https://familysearch.org/search/collection/1202535>
and it has always worked fine (we're talking years).
This week, all of a sudden it doesn't: the four links on this page that
call javascripts (Get Help, Birth, Death, Language) do nothing.
It works fine in IE 10, and the support staff at the LDS say they can't
replicate the problem with Firefox 23. One kind tech even went so far as
to install SM 2.20 and couldn't replicate it.
Clearing cache and cookies hasn't helped, and I do accept their cookies.
Same experience on another machine with SM 2.20 under Win7Pro SP1.
Privacy setting says block unrequested popup windows, but toggling that
doesn't change anything, and the Birth and Death links don't create
popups anyway.
Any other ideas?
WFM SM2.20, Win7 Home Edition
Did you try SM with a virgin profile?
Did it work? Yes - remove extensions and see what happens.
Does it still work? Yes - add extensions one at a time until it fails.
Haven't tried a virgin profile.
There may be something going on with an add-on or plugin, though.
I began by disabling all add-ons and plugins, and the site worked. I
reactivated them one at a time, and it kept working until all add-ons
and plugins were activated. Weird, eh? It gets better.
I restarted SeaMonkey and the site didn't work anymore. One by one, I
disabled my add-ons and plugins, cleared cache and cookies, reloaded the
page, and found it didn't work. When I had disabled all add-ons and
plugins, the site still didn't work. At the end I had all add-ons and
plugins disabled, I'd restarted SM (which clears cache and cookies BTW),
and the site still didn't work.
Here's what I have:
Adobe Acrobat 10.1.7.27
Java Deployment Toolkit 7.0.250.17 10.25.2.17
Java(TM) Platform SE 7 U25 10.25.2.17
Microsoft Office 2010 14.0.4761.1000
Microsoft Office 2010 14.0.4730.1010
Shockwave Flash 11.8.800.94
Shockwave for Director 12.0.3.133
VLC Web Plugin 2.0.6.0
Windows Live Photo Gallery 15.4.3538.513
AdBlock Plus 2.3.2
ChatZilla 0.9.90.1
DOM Inspector 2.0.14
JavaScript Debugger 0.9.89
Russian Hunspell spellchecking dictionary 1.0.20120501
The VLC plugin is reported as out of date -- the SM/FF website thinks I
have v. 2.0.6, but VLC itself says it's v. 2.0.8.
Also, the Adobe Acrobat plugin is reported as out of date -- I haven't
bought v. 11.
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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