David E. Ross wrote:
> On 12/7/2013 12:53 PM, Arnie Goetchius wrote:
>> After successfully logging in to United Healthcare web site, I select
>> the option "Find Providers"
>>
>> When I do, I get the message that that page is not trusted and the
>> Technical Details states that it using an invalid certificate (See
>> below) Is there any way I can modify anything in SM (2.22.1) "Manage
>> Certificates" to work around this?
>>
>> FWIW, I have similar problems with IE8, Firefox and Google Chrome.
>>
>> Technical Details
>>
>> epcp-prod-e-eprovider.uhc.com uses an invalid security certificate.
>>
>> The certificate is only valid for epcprod-e.uhc.com
>>
>> (Error code: ssl_error_bad_cert_domain)
>>
>
> 1. Copy the complete domain of the URI (possibly
> epcp-prod-e-eprovider.uhc.com, but possibly not).
>
> 2. On the SeaMonkey menu bar, select [Edit > Preferences].
>
> 3. On the left side of the Preference window, select [Privacy &
> Security > Certificates].
>
> 4. On the Certificates pane, select the Manage Certificates button.
>
> 5. On the Certificate Manager window, select the Servers tab.
>
> 6. On the Servers tab, select the Add Exception button.
>
> 7. On the Add Security Exception window, enter the complete domain in
> the Location input area.
>
> 8. Select the Get Certificate button.
>
> 9. Select the "Permanently store this exception" checkbox to insert a
> checkmark and then the Confirm Security Exception button.
>
> 10. Close down the various windows by selecting OK buttons.
>
> I am sure it would be appreciated if you were to send your problem to
> the United Health Group at [email protected] with cc: to
> [email protected]. You might also try calling them at (952)936-1300.
>
Great! That works. I knew there must be a way to do it but I could not
figure it out. Many thanks for your help. I will contact United Health
and let them know about the problem.
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