On 2/2/2014 4:04 PM, Chris Ilias wrote:
On 2/2/2014, 1:43 PM, Lee Noga wrote:
For a couple of months I have several SM crashes per day. Very
aggravating when it happens while I am composing an email. Cannot seem
to find an answer. Have taken my computer to my son and he can never get
it to crash at his place he says. I have deleted "FLASH" since it has
been known to cause crashes. Is there anyone who can read my crash
reports to maybe give me a clue? Not sure how to send these reports out
however.
One reason given was LdrShutdown Process or EXCEPTION_ACCESS_VIOLATION_EXEC
Another was just EXCEPTION_BREAKPOINT
Does the Mozilla Crash Reporter come up? If so,
1. Open SeaMonkey.
2. Go to Help-->Troubleshooting_Information, then click on "about:crashes".
That should take you to a page listing your crash
reports.
3. Click on your latest crash report, which should take you to a web page
starting with
"https://crash-stats.mozilla.com/report/index/"; 4. Open a reply to this post
and paste the address of your latest crash report.
We can then look at the data specific to your crash and have a better idea of
what is causing the problem.
thanks for that pointer to about:crashes - first time I was aware of it.
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