Paul B. Gallagher wrote:
Partway through the update, Norton Internet Security "detected"
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this
happened, SeaMonkey's check of add-ins for compatibility stalled. After
five minutes of spinning, I clicked "Cancel" and the installer terminated.

The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not
automatically take me to the release notes (well, actually, it tried,
but I just got the busy cursor; it never displayed the page). In fact, I
was unable to browse to any web page, which means I cannot download the
installer and reinstall manually.

I checked my add-ons, and found the "Extensions" were intact, but the
"Plugins" panel was blank (about 10 add-ons had vanished). When I asked
SM to check compatibility, I got the same result as with the browser --
unable to browse to any page, including the plugin check.

I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here,
uninstall and reinstall and see if that helps.

I used to have this problem with SM and Norton. I now wait a few days for Norton to get its act together -- haven't had a problem since. Also, I check this group before installation, to make sure there aren't any other "show-stoppers" that I need to know about, so I don't do something that I don't want to do.
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