Dear Friend:

    Please see my plea for help directed to Mr. Bergsagel.  I subscribed to the 
list yesterday, but I'm not exactly sure how it works.  Please assist if 
possible by sending an email to [email protected]

Thank you so much!

Jamie


Sent via the Samsung Galaxy Tab® 4, an AT&T 4G LTE tablet.

-------- Original message --------
From: Jamie Kathryn Lansford <[email protected]> 
Date:10/22/2014  12:24 PM  (GMT-06:00) 
To: Paul Bergsagel <[email protected]> 
Subject: RE: Solution: Re: Browser Windows go Black when 2.30 update installs 

Dear Mr. Bergsagel:

    I have been using SeaMonkey for years without many problems.  I am not an 
extremely sophisticated user.  I recently got a new Samsung Galaxy S 5 phone 
and a new Samsung Galaxy Tab 4.  On Saturday, I was attempting to get the 
tablet to sync properly and I thought I had done that.  However, since the 
middle of the afternoon on Saturday, I have not been able to send or receive 
emails on my laptop (a Think Pad) via SeaMonkey email client.  I have spent 
HOURS on the phone with AT&T to no avail.  They keep telling me to change the 
incoming and outgoing server addresses, but they all ended up restoring them to 
the previous addresses.  When I look at the bottom of the SeaMonkey email 
window, it shows, "AT&T Mail: Connected to inbound.att.net . . .", but it does 
not seem to login or take my password.  Or, conversely, it won't log out and 
therefore won't let me log back in -- I'm not sure.  Obviously, I am still 
getting my email on my tablet and my phone, and I can go to the AT&T webmail 
(which I hate).  I am really at a loss for what to try next.  I looked into the 
task manager to see if there was something obvious I could do, but it looked 
like Greek to me.  I should say I also uninstalled and reinstalled SeaMonkey 
and that did no good.  I have more than once downed and rebooted the modem and 
router, but since I'm surfing fine, that does not seem to be the issue.  Any 
assistance you can give would be hugely appreciated.  

     Since there has been discussion about SeaMonkey 2.30, I should say that 
when this first happened, I had not updated to 2.30 although at some juncture 
over this weekend, I did upgrade to 2.30.  I have thought about doing a system 
restore to Friday, but not only have I updated SeaMonkey, I updated Java and 
Adobe FlashPlayer since then, too.

    I just now figured out how to connect the phone and the tablet to the 
computer so that I can use the laptop's keyboard to type emails and that is 
enormously helpful, but still . . ..  I haven't yet figured out how to get 
files downloaded from email into the table sent over to the laptop.  And, for 
me, as a lowly lawyer, that is a big problem.  

Thank you,
Jamie


Sent via the Samsung Galaxy Tab® 4, an AT&T 4G LTE tablet.

-------- Original message --------
From: Paul Bergsagel <[email protected]> 
Date:10/21/2014 8:31 PM (GMT-06:00) 
To: [email protected] 
Subject: Solution: Re: Browser Windows go Black when 2.30 update installs 

[email protected] wrote:
> When Seamonkey 2.30 update installs, the browser window and the email tool go 
> black.  I have to back down to 2.29.1 to use Seamonkey (and my email).  I 
> also can't figure out how to STOP the auto updates.  So every other day or so 
> I have to reinstall 2.29.1.  Running Windows 7, Dell Laptop, Been using 
> Seamonkey for years and this is the first problem.
>
> Suggestions?
>
I was reading a previous thread. Can't find the thread now.

It appears that something changed in the way hardware acceleration 
operates. If you experience a black window, you need to turn off 
hardware acceleration.

To turn off hardware acceleration you may have to revert to a previous 
version of SeaMonkey, since you can't use a browser with a black window.

Goto preferences->appearance->content and uncheck the box "use hardware 
acceleration".
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