David H. Durgee wrote:
Ray_Net wrote:
David H. Durgee wrote, On 24/10/2014 22:07:
Since earlier this week the Pepco Energy Use & Bill Data page no
longer works with SeaMonkey. This page is accessed via a link from
the Pepco Welcome to my Account page via a link:
https://webapps2.pepco.com/dashboard/pepco/Energy.aspx
Clicking on this link from SeaMonkey yields the following after a delay:
========================================================================
Your session has been terminated for one of the following reasons:
There was no browser activity for an extended period of time and
you were automatically logged off to protect the confidentiality of
your account information.
Your web browser is blocking cookies.
There was a problem with the requested web page.
If your browser is set to block cookies, you will need to change your
privacy settings to allow 3rd party cookies.
Otherwise, you will only need to log in again to continue using this
web site.
Safari Users:
Some of the features of this page require a third party cookie and an
adjustment to your default browser settings for an optimized
experience. You can access these features by:
Continuing to browse this site using other navigation elements of
this page, with the default "Only from sites you navigate to" Safari
browser setting selected. Some functionality may be limited.
or
Temporarily changing your cookie settings to "Always allow" when
browsing this site, using the Security panel from the Preferences
section of Safari’s menu .
This will allow you to access the features of this page, including
information about changes in your bill, how your home uses energy, how
your home compares to other homes, and bill/usage comparisons.
For more information, please see Apple’s documentation on managing
cookies or view our third party’s privacy policy.
Click Here to Return to the Log In page.
======================================================================
This page worked with SeaMonkey in the past and still works in
FireFox. I can only assume that they have changed their browser
sniffing code in some nasty fashion. Anyone here who is also a Pepco
customer who is better than I am at figuring out what the problem is?
I would like to be able to tell them what needs fixing, as the contact
links goto customer support and they would need to relay this to their
web support people.
Dave
I clicked on your link, with my SM, who brings me to the page:
https://webapps2.pepco.com/login/pepco/
So all is OK
Sorry, I should have been clearer. You need to be logged in with an
account at Pepco and attempt to follow the link, which is labelled
"Energy Use & Bill Data" on the Pepco welcome page after you are logged
in. Any attempt to use it without being logged in will take you to the
login page as you reported. This is why I addressed this to other Pepco
users to check.
Dave
Just thought I should note, the problem disappeared with the 2.30 release.
Dave
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