flyguy wrote:
mozilla-lists.mbou...@spamgourmet.com wrote, On 12/12/2014 2:40 PM:
flyguy wrote:
mozilla-lists.mbou...@spamgourmet.com wrote, On 12/11/2014 1:42 PM:
flyguy wrote:
Most of my email displays properly with Western character encoding,
but
about 10-20% requires selecting Unicode from the View>Character
Encoding
list. I've tried to make SM select it automatically, but it still
doesn't. Is there anyway to make it pick the proper character
encoding?

It should pick up the encoding from the Content-Type header of the
email.

Having said that, at one time I used to find the message pane in the
main window didn't switch encodings when moving between emails, but
pressing F8 a couple of times to hide and then show it again sorted it
out. Haven't noticed that problem for a long time now. Even then, fully
opening emails in a separate window did use the correct encoding.

Alternatively, it could be that the problematic emails have the wrong
encoding, or perhaps no encoding, specified in the header. e.g. the
sending application has specified iso-8859-1 in the header but actually
encoded the content in utf-8. If that's the case, at least you've
got an
option to manually override the encoding so that it can be displayed
correctly ;o)

The email has these lines in it:

I hope you mean when looking at the message source; you shouldn't see
these lines when reading normally (I do occasionally see some of the
source in the message pane, but pressing F8 a couple of times to hide
and show the message pane fixes that - which you mention below doesn't
help in your case so I don't think that's it).

Content-Type: multipart/alternative;
boundary="_----------=_MCPart_1762143897"

Content-Type: text/plain; charset="utf-8"; format="fixed"

... and two or three with Content-Type in parenthesis.

The content following "Content-Type: text/plain..." will be the plain
text version. If there's a text/html alternative SeaMonkey will probably
display that instead, unless you've set View > Message Body As > Plain
Text. I'm not sure what you mean about Content-Type being in
parentheses, but that may be the problem.

It would be interesting to see the complete structure of one of those
emails. If you're not sure what to look for and there's nothing in one
of them you don't mind sharing, it's probably easiest to View > Message
Source, copy the source into a plain text document, and upload it
somewhere (or send as an attachment, but copy my address -
mozilla-lists.mbourne at spamgourmet.com - if you do that as I think the
mailing list strips attachments).


I just forwarded the email to your spamgourment address.

Thanks, but I'd need the original source. Forwarding causes SeaMonkey to reformat it, with any additional message you add, so loses any original signs of a problem. The following should work (easier than my previous instruction to view and copy the source):
- Open the email.
- Make sure it is one of the ones which displays incorrectly.
- File > Save As > File
- For "Save as type", select "Mail Files (*.eml)"
- Save
- Attach that file to an email to me

Oddly, tonight SM is displaying the email properly. The View > Character
encoding shows as Unicode after I click on the email, even if I set it
to Western beforehand. I'm fairly sure I didn't change anything.

I'm not sure, but it's possible that SeaMonkey remembers any manual selections for each email and uses them next time it's opened.

Thanks,
Mark.

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