Thee Chicago Wolf [MVP] wrote:
On Tue, 14 Apr 2015 11:02:39 -0700, Eric
<[email protected]> wrote:
Thee Chicago Wolf [MVP] wrote:
On Tue, 14 Apr 2015 08:34:34 -0700, Eric
<[email protected]> wrote:
Thee Chicago Wolf [MVP] wrote:
On Mon, 13 Apr 2015 16:54:11 -0700, Eric <[email protected]>
wrote:
Hello all,
This just started on my Vista machine.
When I click on download link on webpages for anything I would like to
download, Seamonkey crashes, and strangely enough so now does Firefox.
I am using "Flashgot" for bulk downloading without issue, only single
files that use the built in Seamonkey downloader, haven't done too much
investigating as it just started happening.
Could you type about:crashes in the URL bad and copy the most recent
crash link and paste it here?
- Thee Chicago Wolf [MVP]
This happens on all downloads when clicking the save button on popup
window, one of the downloads was Infraview:
http://download.cnet.com/IrfanView/3001-2192_4-10021962.html?hlndr=1&part=dl-IrfanView
http://download.cnet.com/IrfanView/?part=dl-IrfanView&subj=dl&tag=button
Here is the dump from a download attempt from this morning:
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SeaMonkey 2.33.1 Crash Report [@
CFileNameComboBox::InitializeControl(HWND__*, IAppControlCallback*,
HWND__**) ]
Search Mozilla Support for Help
ID: c4fcf2a3-07b6-4c3d-a275-266ef2150414
Signature: CFileNameComboBox::InitializeControl(HWND__*,
IAppControlCallback*, HWND__**)
Details
Metadata
Modules
Raw Dump
Extensions
Signature CFileNameComboBox::InitializeControl(HWND__*,
IAppControlCallback*, HWND__**) More Reports Search
UUID c4fcf2a3-07b6-4c3d-a275-266ef2150414
Date Processed 2015-04-14 15:27:29.295075
Uptime 1537
Last Crash 57336 seconds before submission
Install Age 1869524 since version was first installed.
Install Time 2015-03-24 00:09:21
Product SeaMonkey
Version 2.33.1
Build ID 20150321194901
Release Channel release
OS Windows NT
OS Version 6.0.6002 Service Pack 2
Build Architecture x86
Build Architecture Info AuthenticAMD family 15 model 107 stepping 2 | 2
Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC
Crash Address 0x30687804
User Comments
App Notes
AdapterVendorID: 0x10de, AdapterDeviceID: 0x03d0, AdapterSubsysID:
2a5c103c, AdapterDriverVersion: 7.15.11.7568
D3D11 Layers? D3D11 Layers- D3D9 Layers? D3D9 Layers-
So this appears to be an old HP with an NForce 430 / 6150SE integrated
GPU. Since this driver is 175.68 and, it seems, from 2009, see if
updating to driver 309.08
(http://www.geforce.com/drivers/results/82701) helps.
Based on some of the info in the crash report
(https://crash-stats.mozilla.com/report/index/c4fcf2a3-07b6-4c3d-a275-266ef2150414),
there's no specific crashing module but I do see some DirectX-related
crashing and interaction with Shell32.dll so it *could* just be
related to that old NVidia driver. Give it a shot.
- Thee Chicago Wolf [MVP]
Not sure how video would effect downloads, but I will give it a try.
Eric
Shell32.dll interacts with the GUI and other visual elements. The
shell32.dll you have on Vista was recently updated in March, 2015 for
a security issue. There's a possibility that something in that update
and SM 2.33.1 are just exposing a problem that *might* be being caused
by a DirectX problem that could be addressed in a video driver update.
Where there's DirectX there's usually something VGA related.
- Thee Chicago Wolf [MVP]
I attempted to update the drivers, using tools from Nvidia, they all
crashed, so I tried through a third party, they all say that I'm up to date.
I did notice, that only when I tried using the built in save, the
browser crashed, but when I used the Flashgot browser plugin I could
download the single file.
I wonder if it has something to do with Flashgot???
TIA
Eric
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