On 07/16/2016 09:18 AM, Desiree wrote:
On 7/15/2016 4:09 AM, Ed Mullen wrote:
On 7/15/2016 at 7:26 AM, Desiree's prodigious digits fired off:
On 7/11/2016 10:36 AM, Philip wrote:

So today, after using seamonkey for a years with Chase bank site I get:

https://www.chase.com/services/browser-upgrade

My choices are:

Internet Explorer > (download the latest version.) (Opens Overlay)

Firefox > (download the latest version) (Opens Overlay)

Chrome > (download the lastest version) (Opens Overlay)

Safari >

I'll complain to, but what a bother

I just got off the phone with Chase websupport.  I filed a formal
complaint but it was like pulling teeth to get the rep to do it.

I get the browser upgrade page on SeaMonkey 2.40 and Pale Moon 25.8.1
(x64).  On Fx 45.2 ESR, I have a cookie problem that doesn't get solved
even when Chase puts cookies on Fx.

I was told that FIREFOX 24 is the requirement and that has NOT been
changed.  I sharply questioned that as Pale Moon is based off Fx 24 and
it worked fine at Chase until now and SeaMonkey 2.40 is based on Fx 43
and it doesn't work now at Chase.  She said that she has been taking a
lot of calls from Fx users who even with CURRENT Fx version cannot
access Chase site. She said that those users have no problems accessing
Chase site using Chrome and, thus, that means the problem is a Mozilla
problem not a Chase problem. Chase is blameless and if if I didn't want
to use Chrome then well, I am not required by Chase to access their
website...ever!  So, I should just forget accessing it at all.  Sigh.

You ought to change banks.

I certainly would if Chase was the bank I had my checking account at but it is not. I have had a credit card with them since the mid-90's. It's actually my best card. FIXED low interest rate (my other credit cards are variable rate and higher rates) and high credit limit so I don't want to get rid of it. I vividly recall when Chase FINALLY first got on line as they were one of the very last large banks to get online. They had a mess from the beginning which, over the years, improved a lot except for their insisting on only a very few browsers. I've had this problem before with them and SeaMonkey.


Snail mail still works for account announcements, bills and payments.

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