Paul in Houston, TX wrote:
null wrote:
Been using SM for years without problems, but this year it seems to run slower and slower. Also been running Zone Alarm free firewall + antivirus for a very long time. There is increasing circumstantial evidence that ZA's antivirus checking is slowing the loading of SM - and a lot of my other programmes, too - but it is worst with SM. When run, SM often takes a minute or more before even the browser frame appears, and Firefox was not much better until I recently discovered how to do what FF calls a "refresh", whereupon load speed improved considerably compared to SM. Chrome has always loaded fast, but that's
irrelevant to my problems because I don't like it and rarely use it.

So .....while it seems to slow file running and saving in general, why would ZA so
particularly affect SM in comparison with my refreshed FF?

Can't be the computer - got 2GB RAM, 3.2MHz CPU, keep the HD well defragged, etc.

Anyone here using ZA who has a similar problem?

I use ZA firewall but never the anti-virus. Actually I dont use any anti-virus at all
for at least 10 years now and have never noticed that problem.
Easy enough to check out.
Turn off loading of ZA and see if it makes a difference.

I realize that some users, like yourself, don't use an antivirus yet report no problems for years. My experience has been the opposite and I now wouldn't be without both firewall and antivirus, no even to solve this pesky slowness problem. Perhaps the virus danger level depends on what programmes you install, what you use your computer for, and where you go on the net - everyone is different in that regard, and your activities may have kept you at very low risk for some reason.

As for ZA slowing things down, snoozing the firewall and/or antivirus through the system tray icon results in very little improvement. However, today I thought I'd try the toolbar option that allows you to restart with add-ons disabled. Surprised to see from the window that pops up that this actually is how to restart SM in safe mode, something I had read about but had always assumed referred to the OS safe mode. SM could do with a bit of clarification about this. Anyway, the result was that SM started loading in around 9 seconds instead of the recent 60 seconds or more, and this continued a number of times when SM was started normally from the desktop icon, so the problem seems to have stopped. Various other programmes and utilities are also loading faster as they used to. The strange thing is that nothing seems to have changed with what SM chooses to call the Add-ons, actually extensions or plugins, which are not the same thing. I have no extensions. As for the plug-ins, some were previously set to automatic, some to manual, and a couple disabled - none of that changed after I carried out the above, yet the slow loading problem disappeared. All very mysterious and frustrating, to say nothing of time consuming, Sigh.
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