tks
Bill Spikowski wrote on 9/21/18 8:13 AM:
rjkrjk wrote:
SM 2.494 (now) QC3.0Ghz 12gb Win7 Pro
was about to print something and somehow my mouse went into scroll mode and kept
changing the printer ( use fax for printing, and a label printer)
so .. I was able to quit and restart the print process
I entered print preview ( with the normal 8-1/2" x11 printer) and all I saw was several
"pages"
that were 1" x 6"... as if they were all print labels, even though the default printer
8-12x11 was selected
I rechecked the page setup, and eventually removed the regular printer, the
label printer
and reinstalled the software again.... no change
couldnt find an answer anywhere about how to change the erroneous print preview
FF worked OK with print preview
there were some old info (2015) about the config file, I changed some features
as well as eventually resetting all the printer settings... nothing resolved
the problem
I eventually restore a previous settings version using Mozback, and all was
well
can the config file get screwed up,and potentially be the real culprit in this now
resolved matter
anyone have a similar problem, and resolve it any other way
The same thing happens to me occasionally -- here's my solution:
Enter "about:config"
Search for "print"
Look in the "value" column for any printers that are inexplicably set for the wrong width
and height (in your case, 1" x 6")
Double-click those rows and set the correct width and height
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