Sjouke Burry wrote:
On 10.09.19 21:02, shorrel.b...@gmail.com wrote:
I am not receiving email. We can send, but not receive.We get this error message, "Connection to server IMAP.charter.net timed out."
What's up?

Testing:
C:\01-sjouke\test>ping IMAP.charter.net

Pinging IMAP.charter.net [47.43.18.15] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 47.43.18.15:
     Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\01-sjouke\test>

Try this in a cmd window on your computer.
You should get a response.
If not , it is either down, or has disappeared.

Not all sites/servers reply to ping requests, firewalls can be set to block them.

--
spammus ergo sum, viruses courtesy of https://www.nsa.gov/malware/
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