Ray Davison wrote:
SM mail. Have not made any changes to in-out settings for several years.
I have several Charter mail accounts. This all started a couple days
when Charter stopped accepting outgoing mail from any of my accounts.
This occurred on both my wife's machine and mine.
"An error occurred while sending mail. The mail server responded: 5.1.0
<[email protected]> sender rejected. Please verify that your email
address is correct in your Mail preferences and try again."
I take from the message that the mail is getting out of the building but
the Charter sever does not know who we are. I can send at my account on
the Charter WEB site.
I have a suspicion, but you'll have to test to see if it's valid.
I understand that you have several Charter mail accounts, let's call
them raydav@c***er.net, rayswife@c***er.net, and rayskid@c***er.net just
for the sake of discussion. You have them all set to use the same SMTP
server, smtp.charter.net, which authenticates with the user account
raydav@c***er.net. My suspicion is that Charter changed their server
settings to require the full email address and not just the prefix when
authenticating outgoing mail.
If you check the settings for their SMTP server under "Mail & Newsgroups
Account Settings," you might find that you've been using the prefix only
(raydav), which used to work, and not the full email address
(raydav@c***er.net) which they just started requiring. That would cause
everyone who tries to authenticate as "raydav" to be blocked. So I would
suggest as a first attempt that you enter the full address in your SMTP
server settings and see if that works.
A second possibility is that they now want raydav@c***er.net to
authenticate as raydav@c***er.net, rayswife@c***er.net to authenticate
as rayswife@c***er.net, and rayskid@c***er.net to authenticate as
rayskid@c***er.net. In that case, you'd have to set up three separate
SMTP servers in SeaMonkey, one for each user. But I rather doubt this
because then only the others should be blocked and you should still be
able to send.
Sorry for the wordy message. Hope it helps.
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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