[email protected] wrote:
Do I understand correctly that Imperva is security software the site is
using to block access from "unapproved" browsers? If so, IMHO the
SeaMonkey team at least needs to take steps to prevent this from locking
up the browser as is happening now. I know how to kill the process with
Task Manager, but less computer-savvy users may be stymied.
John
We don't really know why Imperva is blocking access. I did a web search
on "website blocked by imperva" and one of the first links it threw up
was
https://docs.imperva.com/bundle/cloud-application-security/page/error-codes.htm
Another was
https://docs.imperva.com/bundle/cloud-application-security/page/settings/security-settings.htm
- that could maybe help more.
There's a list of Client IDs and their codes in there, Firefox is 1,
Seamonkey is 45.
When I try and access https://www.jewelosco.com/ I get Error 16 and the
first link gives that as
The request was blocked based on your security settings (Bot Access Control or
Block Specific Sources) in the Cloud Security Console. For details, see Web
Protection - Security Settings.
Looking that one up (the last part of that text is a link), Block
Specific Sources can be used to block countries, IP-ranges or URLs (!).
Bot Access Control works on Client IDs from that list and my guess is
that the customer - jewelosco.com - has not whitelisted Seamonkey, an
alternative would be a bug on the Imperva side where it is not
recognising Seamonkey in the first place.
I am not in the US, maybe my Code 16 is down to that.
Your Seamonkey just hangs? Different error.
--
spammo ergo sum, viruses courtesy of https://www.nsa.gov/malware/
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