Carl - 

thanks! I was thinking along some of the same lines.  We'll try to get it
figured out.  Hope you're doing well and taking care of New Hampshire.  

ted

_______________________
Ted Fickes
Environmental Law & Policy Center
35 E. Wacker Drive, Suite 1300
Chicago, IL 60601
312-795-3724
312-795-3730 (fax)
[EMAIL PROTECTED]

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> -----Original Message-----
> From: Carl Paulsen [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, February 28, 2001 4:21 PM
> To: TechRocks Support
> Subject: [support] Re: adding new records problem
> 
> 
> Hey Ted,
> 
> Just a few quick thoughts.  Did these folks have a crash recently?  It
> sounds like some kind of script corruption for the Add Names 
> routine or
> a sub-script.  Or perhaps a field corruption?
> 
> Oddly, the Add Name routine just creates a new record using the FMP
> routine, then runs the Create Related Records script.  At some point,
> probably the new record step, the record number isn't being created or
> updated.  Then when the Create Related Records script tries to set
> subsequent record numbers for the other files (Profile, 
> Custom, Summary)
> from the Names Record Number, they don't have a record number to use. 
> I'm just guessing here, but that's the way I read it.
> 
> Maybe have them check the Record Number field in the Names 
> file to make
> sure it exists and is properly set up (i.e. indexed, 
> auto-enter serial,
> can't modify, strict, required, unique, etc., confirm against your
> record number criteria).  If it's all there, the Add Record routine
> should auto-fill that field properly in the Names file and then do the
> Create Related Records script as it should - no problem.
> 
> Oh, and meanwhile, you might suggest they run the Check for Related
> Records, which will find any missing related records and create them. 
> After doing that, check the Names, Profile, Summary and 
> Custom files to
> make sure the number of records is the same for each file. If not,
> you'll have to try to figure out what ones they're missing in which
> files.
> 
> Well, hope this is helpful.
> 
> Carl
> 
> 
> 
> 
> Ted Fickes wrote:
> > 
> > A group in the area sent me the following message and I'm 
> wondering if
> > anyone has seen this before or has any recommendations as 
> to where to point
> > them in terms of correcting it.
> > 
> > I think the main error lies in the first part - that when 
> they click on 'add
> > new name' they get an error message stating: "This field
> > cannot be modified until "RECORD NUMBER" is given a valid 
> value."  The fact
> > they can keep trying and get past the error message doesn't 
> mean the problem
> > is resolved, I imagine, and the ensuing errors described 
> cascade from the
> > first problem - I hope.  They say  this just started a 
> couple days ago.  The
> > system is networked and they're using FM 4.1 and ebase 
> v1.02.   Thanks for
> > any pointers.
> > - Ted
> > "the problem I'm having right now is that when I go to add 
> a new name I get
> > an error message telling me that no new name can be added 
> until the Record
> > Number field is filled in. This error message comes up 3 
> times, and then
> > after it finally goes away, it takes you to a regular data 
> entry screen for
> > names. You type in everything, thinking that it's all fine 
> and dandy, and
> > then when you hit "add payments" in that screen and fill in 
> all THAT data,
> > after you hit "update status" it tells you that the record 
> is not complete
> > until you fill in certain monetary fields, which actually 
> ARE ALREADY filled
> > in. So, I have done this all a few times now, and then just 
> deleted the
> > records, totally puzzled. Some background: Yesterday I was 
> running a lot of
> > queries and exporting th edata and they were running fine.  
> Yesterday a
> > staff member was trying to add names after I'd left and he 
> said he found
> > "like 15 totally empty records," and he deleted them. When 
> you go into the
> > Design mode and look for the tab that explains the 
> properties of the record
> > number field, they are as they should be, that is, it is 
> marked auto-number,
> > and marked that one should not be able to manually enter 
> the numbers."
> > 
> > _______________________
> > Ted Fickes
> > Environmental Law & Policy Center
> > 35 E. Wacker Drive, Suite 1300
> > Chicago, IL 60601
> > 312-795-3724
> > 312-795-3730 (fax)
> > [EMAIL PROTECTED]
> > 
> > Make the List by subscribing to ELPC News at 
http://elpc.org/lists.htm
> 
> The Midwest Environment Online at http://elpc.org
> 
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-- 
Carl Paulsen
New Hampshire Rivers Council
54 Portsmouth Street
Concord, NH  03301
603-228-6472
603-228-0423 Fax
[EMAIL PROTECTED]

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