To test whether or not it's an email client issue or an ebase issue, try
using Eudora or Outlook or Outlook Express (and set that program to be
default email program (mac) or to respond to IMAP (pc)).
If ebase works with any of these programs Netscape may be an issue. If the
behavior is the same it's an ebase issue.
Though I'm having a hard time coming up with an ebase scenario that would
result in some, but not all, of your sent messages having the source code
text.
Colin
on 3/8/01 11:38 PM, Michele McGeoy at [EMAIL PROTECTED] wrote:
> It really does not appear to be an email problem, definitely not on the side
> of the recipient. I am using Netscape and when I look at my sent mail
> messages, the majority of the messages do not contain the text from the
> source code, but a handful actually do have the text. I can't spot a
> pattern.
>
> Any other ideas?
>
> thanks - Michele
>
>
> ----- Original Message -----
> From: "Walt Daniels" <[EMAIL PROTECTED]>
> To: "TechRocks Support" <[EMAIL PROTECTED]>
> Sent: Wednesday, March 07, 2001 9:26 AM
> Subject: [support] RE: email problem
>
>
>> You need to look at what is common with the ones that missed the text.
> Once
>> the message is in your email program, Outlook, Eudora, etc., what ever
>> happens is not eBases fault. It is some problem with either your email
>> program, your ISP, or most likely the recipients email program. Many email
>> programs do not handle html mail well and display nothing for the user.
>> There are some particular combinations of old versions of Outlook Express
> on
>> your end and non-html email recipients that give something like what you
>> observed. It is best to always send plain text email.
>>
>>> -----Original Message-----
>>> From: Michele McGeoy [mailto:[EMAIL PROTECTED]]
>>> Sent: Tuesday, March 06, 2001 10:04 PM
>>> To: TechRocks Support
>>> Subject: [support] email problem
>>>
>>>
>>> I sent out an email where some recipients got the text, but
>>> others only got
>>> the ebase message. Any ideas?
>>>
>>> thanks - Michele
>>>
>>>
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