> -------------------
> Questions
> -------------------
>
> Choosing Ebase
>
> Did your organization draft a database plan prior to choosing ebase?
No.
> Did your organization evaluate other database packages/services or custom
> options? If so what were they, and why did you choose ebase over them?
Not formally. E-tapestry was recommended to us but we went with ebase
because it was free. But we didn't really investigate ebase in too much
detail when we did - no time!
> Did your organization upgrade to ebase from another database system? If
so,
> please list what system and explain what ebase has to offer over your
prior
> system.
Microsoft Access. This is not really a donor database. I wanted something
that was customizable for fundraising, easy to use (e.g. printing thank you
letters and receipts), and that we could use as a tool to track our
progress.
>
> Using Ebase
>
> What do you use ebase for (e.g. contact list, donor tracking,
> member/activist profiles, etc)?
Contact list, donor tracking, sending direct mail.
> Do multiple people in your office use ebase at the same time?
No.
> Do you own FileMaker Pro or FileMaker Pro Server?
Yes.
> Have you customized ebase? If so, please list the types of customizations
> (ie new labels, new reports, new fields, etc).
Very little as we have only had it 6 months and it is being done by a
volunteer. I have only customized Thank You letter #1 to include a tax
receipt and the mailing lables to fit mine.
> Are their particular functions of Ebase you find most/least
> helpful? Please explain.
I haven't used it enough, no time!
>
> Support
>
> Do you use outside consultants to help support/develop ebase?
I did, I was quite dependent on one at first (who was kind of useless) until
I met a volunteer at another organization who tutored me in the basics. If
there is money we plan to hire a consultant to help us do the next
customization.
> Do you find the ebase manual helpful? Why or why not?
So far, yes. I'm one of those people who do look at the manual first. I
imported our data from Access first time with no problems, and I'm no
computer geek.
> Do you find the ebase support listserv helpful?
Why or why not?
I'm glad it's there but to be honest I'm so swamped every day that I never
have time to read the postings so I delete them.
>
> General
>
> What are the main benefits of ebase for your organization?
Ease of processing thank yous, tax receipts, and new solicitation letters at
the touch of a button.
> What are the main drawbacks?
I just need time to fully customize it so I can get the full benefit of it.
> Other comments?
Not yet!
____________________________________
Kylie Hutchinson, Principal
Community Solutions
Planning and Evaluation for Nonprofits
44-1656 Adanac Street
Vancouver, BC
V5L 2C6
ph: (604) 255-2003
fax: (604) 255-2304
[EMAIL PROTECTED]
------------------
Reminder to each recipient: To change your list account preferences, go to
http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address
you used to subscribe to the ebase support list:: [email protected]
To unsubscribe send a blank email to [EMAIL PROTECTED]
---------------------------------------------------------------------
ebase - Relationship Management for Nonprofits, http://www.ebase.org
---------------------------------------------------------------------
