>I sent out an email where some recipients got the text, but others only got
>the ebase message. It is definitely a problem with ebase and not the email
>system. While in ebase I look in preview mode and only some of the records
>show the text while others show nothing. I don't seem to see any pattern.
There isn't enough information here to see what is happening. Please
be very specific about what procedure you use, what screens you see,
what dialogs appear, how you respond.
>
>Help???
>
>thanks - Michele
>
>----- Original Message -----
>From: "Colin Keefe" <[EMAIL PROTECTED]>
>To: "TechRocks Support" <[EMAIL PROTECTED]>
>Sent: Friday, March 09, 2001 4:53 AM
>Subject: [support] RE: email problem
>
>
>> To test whether or not it's an email client issue or an ebase issue, try
>> using Eudora or Outlook or Outlook Express (and set that program to be
>> default email program (mac) or to respond to IMAP (pc)).
>>
>> If ebase works with any of these programs Netscape may be an issue. If
>the
>> behavior is the same it's an ebase issue.
>>
>> Though I'm having a hard time coming up with an ebase scenario that would
>> result in some, but not all, of your sent messages having the source code
>> text.
>>
>> Colin
>>
>> on 3/8/01 11:38 PM, Michele McGeoy at [EMAIL PROTECTED] wrote:
>>
>> > It really does not appear to be an email problem, definitely not on the
>side
>> > of the recipient. I am using Netscape and when I look at my sent mail
>> > messages, the majority of the messages do not contain the text from the
>> > source code, but a handful actually do have the text. I can't spot a
>> > pattern.
>> >
>> > Any other ideas?
>> >
>> > thanks - Michele
>> >
>> >
>> > ----- Original Message -----
>> > From: "Walt Daniels" <[EMAIL PROTECTED]>
>> > To: "TechRocks Support" <[EMAIL PROTECTED]>
>> > Sent: Wednesday, March 07, 2001 9:26 AM
>> > Subject: [support] RE: email problem
>> >
>> >
>> >> You need to look at what is common with the ones that missed the text.
>> > Once
>> >> the message is in your email program, Outlook, Eudora, etc., what ever
>> >> happens is not eBases fault. It is some problem with either your email
>> >> program, your ISP, or most likely the recipients email program. Many
>email
>> >> programs do not handle html mail well and display nothing for the user.
>> >> There are some particular combinations of old versions of Outlook
>Express
>> > on
>> >> your end and non-html email recipients that give something like what
>you
>> >> observed. It is best to always send plain text email.
>> >>
>> >>> -----Original Message-----
>> >>> From: Michele McGeoy [mailto:[EMAIL PROTECTED]]
>> >>> Sent: Tuesday, March 06, 2001 10:04 PM
>> >>> To: TechRocks Support
>> >>> Subject: [support] email problem
>> >>>
>> >>>
>> >>> I sent out an email where some recipients got the text, but
>> >>> others only got
> > >>> the ebase message. Any ideas?
> > >>>
> > >>> thanks - Michele
> > >>>
> > >>>
> > >>> ------------------
> > >>> Reminder to each recipient: To change your list account preferences,
>go
> > > to
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>> >>> enter the email address you used to subscribe to the ebase
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>> >>>
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>> > [EMAIL PROTECTED]
>> >>> ---------------------------------------------------------------------
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>> >>> ---------------------------------------------------------------------
>> >>>
>> >>>
>> >>
>> >>
>> >> ------------------
>> >> Reminder to each recipient: To change your list account preferences, go
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>> >> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter
>the
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>> >> ---------------------------------------------------------------------
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>> >> ---------------------------------------------------------------------
>> >>
>> >>
>> >
>> >
>> > ------------------
>> > Reminder to each recipient: To change your list account preferences, go
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>[EMAIL PROTECTED]
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>> > ---------------------------------------------------------------------
>> >
>>
>>
>> ------------------
>> Reminder to each recipient: To change your list account preferences, go to
>> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the
>email address you used to subscribe to the ebase support list::
>[EMAIL PROTECTED]
>>
>> To unsubscribe send a blank email to [EMAIL PROTECTED]
>> ---------------------------------------------------------------------
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>> ---------------------------------------------------------------------
>>
>>
>
>
>------------------
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>the email address you used to subscribe to the ebase support list::
>[EMAIL PROTECTED]
>
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>---------------------------------------------------------------------
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>---------------------------------------------------------------------
--
Dave Shaw Northwest Classics, Inc
tel: 206-954-7526 fax: 206-625-1338
------------------
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