>How can you generate contact records for thank you letters in
>e-base? I'm able to generate contact records when I export a found
>set of names for, say, renewal letters, but when I enter a payment
>in e-base and then select "print thank you" from the Enter Payments
>screen, a letter is printed but no contact record established. What
>am I missing?
You're not missing anything. Thank you letters are viewed as the end
of a transaction, so no followup needed. Contact records are intended
to record a solicitation. You flag them with a source code, then flag
the responses (payment or action) with the same source code so you
can track the effectiveness of the solicitation. You respond to the
payment or action with a thank-you and that's the end of it.
On the Payment Entry screen is a field called Thank Date where you
can record the date a thank-you letter was sent.
>
>Thank you,
>
>--
>
>Kristin Smith
>~~~~~~~~~~~~~~~~~~~~~~~~~~
>Copper River Watershed Project
>P.O. Box 1560
>Cordova, Alaska 99574
>907-424-3334
>e-mail: [EMAIL PROTECTED]
>~~~~~~~~~~~~~~~~~~~~~~~~~~
>
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--
Dave Shaw Northwest Classics, Inc
tel: 206-954-7526 fax: 206-625-1338
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