>I am a relatively new user of ebase. I use it on a stand-alone basis >(without Filemaker). >Recently, in trying to 'add payments' to certain contacts, the add >payments screen comes up for a different contact than who I began with on >the previous screen. I have tried getting to the add payments screen a few >different ways, and each time it switches to the wrong contact. >Frustrating. It is only doing this with a portion of the contacts - >whether I have just entered them, or work with previously entered names. >Does anyone know how I can make the add payments feature work smoothly & >consistently again? Take a look at the record numbers when you attempt to add a payment. Check the record number on the home screen before you attempt to add a payment, then again when you get to the payment screen. If the record numbers are the same, as I suspect they will be, you have managed to duplicate a series of record numbers. This is a serious problem. The usual way to get into it is to import a set of records directly to the names file rather than using the ebase import process. You'll have to resolve it, either by returning to a recent backup and doing the import again, or deleting the duplicates and repeating the import. -- -- Dave Shaw H4 Consulting tel: 206-954-7526 fax: 206-625-1338 ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
