I will step through my import attempts and summerize my problem at the end:
Admin
Screen 2
Import a file into Ebase
Import a file into names table
Import records from a file
Clicked on the desired import file
mapped the fields, "Notes" were mapped into Ebase's "memo," arrows indicated
which fields were to be imported
Import
Preform auto-enter options when importing: OK
(did the import, back to import menu)
Fixed record type
Check for duplicates
Dupes between import file and Ebase - find duplicates of existing names
I chose custom, specified (only last name), replaced, specified (again only
last name), replaced
Clicked "Set all to update," performed tedious task of checking each record
duplicates and setting which to update and which to create for each record
Process all records
There is one step which I did towards the end of the process yesterday, but
I didn't find when I walked through again just now. I received a 2 column
list of import fields with 3 cirlces to the right of each field to indicate
whether I want to override in an update. Some fields I checked the left most
(to override) and the others I checked the right most circle (not override).
I then checked the upper of 2 options at the bottom of the page. Of all
these import fields listed, Notes or memos did not appear.
After doing all the above I checked random records in Home and Data entry,
and found that Ebase had imported everything OK, only that Notes were moved
into the memo field for only those records which were "create" files,
whereas the "update" files did not (even though the memo field was empty for
many of these records they remained empty).
Thank you,
Stephen Bisk
-----Original Message-----
From: Dave Shaw [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 01, 2001 2:11 AM
To: TechRocks Support
Subject: [support] Re: import memo problem
>I did an import today, however only the "create" files transferred the
notes
>into memo, whereas the "update" files did not (even though the memo field
>was empty for many of these records they remained empty). In the import in
>Ebase field I am given a choice of overriding or not for many, but not all
>fields. Memo (notes) are not there. Is this the missing step, somehow?
>
I really can't tell what you attempted to do here; I think we'll need
some more information to help. Run through what you did, step by
step, in agonizing detail. Tell us what buttons you clicked, what
happened (and how that was different from what you expected), what
dialog boxes appeared, how you responded.
--
--
Dave Shaw H4 Consulting
tel: 206-954-7526 fax: 206-625-1338
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