so, i think i have the answer to this one, but i wanted to make sure. i was working on the layout for a letter in ebase, in the payments file. i copied text from a microsoft word document and pasted it into the ebase layout, and was changing the fonts and it froze for a couple of seconds, and then said that the file was damaged and that i needed to recover. before shutting down and recovering, i opened it up once to see what it looked like and the view payments screen was now using a random font that i don't think i've ever used before (yes, i most likely should not have opened it at all, i admit) so the next thing i did, (foolishly, it seems) is listen to the computer and recover the payments file--before reading up on database crashes in this support listserve that say "DO NOT RECOVER, EVER, AT ALL, etc etc etc"... so, it was only the payments file that i recovered. and i don't really know much about file damage..if there would be a difference between playing with a font, of all things, when damage happened, versus working with more important data. also, something that i had never heard of is problems with incompatible printer drivers, such as hp laserjet 5, which just happens to be EXACTLY what we have and is mentioned in the recover section of the ebase admin manual. so, that answer that i think i have is that i should go back to a backup made earlier today (HOPEFULLY!), which is in the back office, and i don't think i've ever seen or touched before because our exec director has been in charge of that... what do you think? if anyone thinks it's ok to use this recovered version let me know. as other people on this list, let me mention my deep (cavernous) appreciation for the technically proficient people helping us all out. thank you! becca Rebecca Deehr Membership Database Manager Telephone Outreach Project Supervisor _____________________________ Washington Wilderness Coalition 4649 Sunnyside Avenue, Suite 520 Seattle, WA 98103 ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
