Woody,

There's no such thing as a dumb question, especially an ebase question.

The Thank you letters, which as Dave said live in the Payments file, are
pretty stripped down, text-based layouts.  To work with them, you merely
navigate to them in layout mode (using the layouts menu above the
rolodex), double click in the area where the merge name and address
fields are (which is merely a text box in the body of the layout) and
type away (or paste from a word processor - just beware that the paste
function will usually paste paragraphs onto one line and you'll need to
find the text box handles and re-size the text box to fit on the page). 
Merge fields into the text by using the Paste Special (FMP 4) or, in FMP
5, I think it's Insert Merge Fields command.  Beware of the page break
symbol (the heavy line).  You may need to play with the size of the
header and/or margins - and read your FMP manual to find out more
specifics on setting page margins, using headers, etc.).

For what it's worth, I always use the Thank You routine for
acknowledgement letters (I've modified each one to reflect different
kind of gifts such as memberships, special contributions, corporate
gifts, etc.).  But I rarely use the built-in letter routine in the names
file, as it is a little cumbersome to use.  I also find that programs
like Word allow me to print odd or even pages, allowing me to print a
whole set of first pages on letterhead and then print the second page on
the back side.  More appropriate for a conservation organization like
ours.

Carl


Woody Deryckx wrote:
> 
> I'm a very new user of ebase and not doing well at all as yet.  I'm glad to
> see Larry Bednar  introduce the issue of letters because this feature has
> been quite frustrating to me.  I wanted to use ebase to send thankyou
> letters following our recent membership drive and year end appeal but could
> not find a way to modify the numbered and incomplete example thankyou
> letters. I tried looking in the manual too - just couldn't figure it out.
> I've been embarased to ask untill now;  how do I rewrite the letter so I can
> use it?
> Cheers
> Woody Deryckx
> Klamath Basin Ecosystem Foundation
> PO Box 1711
> Klamath Falls Oregon 97601
> 541/850-1717
> 
> ----- Original Message -----
> From: Dave Shaw <[EMAIL PROTECTED]>
> To: TechRocks Support <[EMAIL PROTECTED]>
> Sent: Tuesday, February 05, 2002 4:01 PM
> Subject: [support] Re: Letter layouts
> 
> > >I'm modifying some of the letter layouts in Ebase right now, and I'm
> > >finding that the V1.03 Admininstrator's manual doesn't really match
> > >what I'm seeing.
> > >
> > >Specifically, I'm not seeing layouts for "Thanks #1", etc. which the
> > >manual says I should see.  I only see layouts for "Letter #1", etc.
> > >
> > >Any comments/explanations from you experienced letter layout folks?
> >
> > The Thanks letters live in the Payments file. You're looking at the
> > solicitation letters in the names file.
> >
> >
> > --
> > --
> > Dave Shaw         H4 Consulting
> > tel: 206-954-7526    fax: 206-625-1338
> >
> > ------------------
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> >
> 
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-- 
Carl Paulsen
New Hampshire Rivers Council
54 Portsmouth Street
Concord, NH  03301
603-228-6472
603-228-0423 Fax
[EMAIL PROTECTED]

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