>We are using ebase 1.02 with FileMaker Pro. Last week we had the message >that a file was damaged and required recovery. We recovered and renamed the >recovered file to the original's name so the scripts associated with the >table/file would work. All information we manually input into the new >table/file is available and is relating to the rest of the tables. Our >problem is now the Palm Pilot isn't acknowledging the file although it has >exactly the same name. When HotSynching the Palm "acts" as though >everything transferred well (there are no error messages) but the >information does not get transferred to the desktop nor will information >from the destop get transferred to the Palm. The Palm also has FileMaker on >it. Does anyone know how to get the palm to acknowledge the new/recovered >file? Is this a Palm issue, FileMaker issue, ebase issue??
It's not an ebase issue, since synching with the Palm is not an ebase function - someone has added that to your file set. Possibly whoever did that for you could troubleshoot that more effectively on site than through the list. The most likely issue is that you are working with a damaged file set. The FileMaker recover procedure is known to leave errors behind, and with a complex solution like ebase, those errors don't show up for some time. I would very strongly recommend that you import the data you have into a new or undamaged file set and abandon the one you are currently working with. Either use a recent backup, or if you haven't modified the ebase files very much, a new installation. Since you have run the recover process and gained access to your current data, you won't lose any work. The process involves importing the data from each file in the damaged set into the corresponding file in a new file set. Larry Bednar has created a FileMaker tool to keep track of the bookkeeping - which files have been worked on, what the last record number was, etc, and which makes this a boring exercise instead of a terrifying one. I have a copy or perhaps Larry will jump in with the URL for the tool. -- -- Dave Shaw H4 Consulting tel: 206-954-7526 fax: 206-625-1338 ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
