Hi all, first of all thanks for your comments and ideas. I wrote because i wanted to know if i'm wrong or not and to let other how some companies operate.
I work on technology, i work in the world we move and i usually are in charged of handle situatios like that and what i can tell all of you is that if the system is faulty upon recepion the only one common practice is open an RMA with the provider and send back the unit at the provider cost. I think, as somebody pointed in any of the lists i wrote (related to soekris technology), that the buing process didn't finish because i didn't receive what i bought. And my point of view seems to be different in some cases: my money or the money of my company is good, in my account and in the provider's account, so the gear should work fine, is a contract for both sides, not only for one. No problem at all, i will send tomorrow (i'm out of office today) the unit back to Cortex and i will put cleary on the box "faultly" with some documents as the technical and sales consultant pointed me. I've got an invoice and a UPS delivery note so no fear at all. Thanks for all. Best regards, Jonathan GF On 6/24/06, Frederick Page <[EMAIL PROTECTED]> wrote:
Hi Eric, Eric Masson wrote on Fri, Jun 23 2006: >>Might I be the first to recommend https://kd85.com/soekris.html for >>all of your Soekris needs, am just a satisfied customer >Wim is clearly a really serious soekris reseller for Europe, never heard >any complaint about kd85, one of my friends has around 100 boxes all >shipped by kd85 without any problem. I only dealt with him two times but can second all positive experiences. Best regards Frederick --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
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