About a month ago I posted about my pfSense box that cannot resolve DNS
and cannot loopback to WAN IPs (which I suspect is DNS related).  A
brand new box with a fresh install and the old config uploaded had the
same problems, so I thought it was a config prob.  It's not.
 
Over the holidays, I reset our pfSense box to factory defaults.  I
didn't do anything except setup the interfaces, and pfSense still
couldn't resolve DNS.  So I booted the Live CD, setup interfaces
(running off the CD), and it couldn't resolve DNS either.  So I'm
thinking it's not the config since neither a factory default or even the
Live CD could resolve DNS.
 
Our WAN's static IPs, gateway, and DNS are all the same as they were
months ago when this was working for us.  Hardware on old pfSense box
never changed.  Our internal servers use the exact same DNS as pfSense,
and they're able to resolve.  No problems with WAN, inbound/outbound
access, VPN, etc..  Everything works except pfSense itself.  Can't ping
domains because it can't resolve DNS, but pinging IPs work fine.  Can't
download packages because it can't resolve pfSense.com.  Can't sync time
because it can't resolve pool.ntp.org.
 
I've got to get this working but I'm not even sure where the problem is.
How do I troubleshoot DNS inside pfSense?
 
--Bennett
 


________________________________

From: Bennett Lee [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 28, 2006 10:50 PM
To: [email protected]
Subject: [pfSense Support] Loopback and DNS lookup fail


I have a pfSense box that cannot loopback to internal addresses via WAN
IPs and cannot resolve DNS (and hence cannot contact pfsense.com to
download packages).  Note that only pfSense itself cannot resolve
DNS--our internal servers can resolve DNS using the same external name
servers as pfSense.  We're running 1.0.1, but this hasn't worked for us
on this box since RC3 or so (I think).
 
I have 2 other pfSense boxes and both those work fine.  I couldn't
figure out why this one can't loopback or resolve DNS, so I built a new
pfSense box with all new hardware, installed from CD, then loaded the
old config with new interface IDs.  Same problem.  Thus, I assume
there's a problem with my config.  However, I've been over and over the
config and compared it to the 2 working boxes and to old config backups
we have.  I can't find any significant differences.  I even removed all
the features and rules that I could, thinking maybe I was overlooking
something.  Still can't get it to work.  The only thing I can think to
do now is to rebuild and start the setup from scratch, manually
re-entering our entire config and checking after every change to see if
it still works.
 
Can anyone offer any solutions or troubleshooting advice before I'm
forced to shutdown our offices for a few hours?
 
--Bennett

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