Did you power-cycle the modem?

db

On 4/17/10, Jeppe Øland <[email protected]> wrote:
> Hi there,
>
> Hopefully somebody can help me with how to diagnose this problem.
>
> I recently switched to Comcast, and I have been running great with
> them for a few weeks.
> They supplied me with a Ubee cablemodem, and last week I bought a
> Motorola SB6120 to replace it. Shouldn't have done that!
>
> The modem itself seems to work fine ... if I plug my Windows PC
> straight into it, it gets an address via DHCP and everything is fine.
> If I plug pfSense into it however, it never gets an address (it tries
> the cached one which is no good with Comcast), and the interface goes
> up and down every so often ... presumably because of the pinger
> script.
>
> Comcast, unsurprisingly, are not helpful :-(
>
> The hardware I'm running pfSense on is one of the new SuperMicro X7SPA-H
> boards.
> It worked great with the Ubee modem.
> The pfSense I am currently running on it is: pfSense-2.0-BETA1-20100407-1435
>
> In the system log I see this:
> Apr 17 14:19:14 firewall kernel: em1: link state changed to UP
> Apr 17 14:19:15 firewall dhclient: netstat
> Apr 17 14:19:15 firewall dhclient: PREINIT
> Apr 17 14:19:15 firewall dhclient[25679]: DHCPREQUEST on em1 to
> 255.255.255.255 port 67
> Apr 17 14:19:16 firewall dhclient[25679]: DHCPREQUEST on em1 to
> 255.255.255.255 port 67
> Apr 17 14:19:18 firewall dhclient[25679]: DHCPREQUEST on em1 to
> 255.255.255.255 port 67
> Apr 17 14:19:22 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 1
> Apr 17 14:19:22 firewall check_reload_status: rc.linkup starting
> Apr 17 14:19:26 firewall last message repeated 4 times
> Apr 17 14:19:27 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 2
> Apr 17 14:19:35 firewall last message repeated 4 times
> Apr 17 14:19:37 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 5
> Apr 17 14:19:42 firewall sshd[50919]: Accepted
> keyboard-interactive/pam for root from 10.10.10.10 port 52603 ssh2
> Apr 17 14:19:42 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 9
> Apr 17 14:19:51 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 14
> Apr 17 14:20:05 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 8
> Apr 17 14:20:13 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 8
> Apr 17 14:20:21 firewall dhclient[25679]: DHCPDISCOVER on em1 to
> 255.255.255.255 port 67 interval 2
> Apr 17 14:20:23 firewall dhclient[25679]: No DHCPOFFERS received.
> Apr 17 14:20:24 firewall dhclient[25679]: Trying recorded lease 24.5.66.120
> Apr 17 14:20:24 firewall dhclient: netstat
> Apr 17 14:20:24 firewall dhclient: TIMEOUT
> Apr 17 14:20:24 firewall dhclient: Starting add_new_address()
> Apr 17 14:20:24 firewall dhclient: ifconfig em1 inet 24.5.66.120
> netmask 255.255.248.0 broadcast 255.255.255.255
> Apr 17 14:20:24 firewall dhclient: New IP Address (em1): 24.5.66.120
> Apr 17 14:20:24 firewall dhclient: New Subnet Mask (em1): 255.255.248.0
> Apr 17 14:20:24 firewall dhclient: New Broadcast Address (em1):
> 255.255.255.255
> Apr 17 14:20:24 firewall dhclient: New Routers (em1): 24.5.64.1
> Apr 17 14:20:26 firewall dhclient: New Routers (em1): 24.5.64.1
> Apr 17 14:20:26 firewall dhclient: Deleting old routes
> Apr 17 14:20:26 firewall dhclient[25679]: bound: renewal in 107084 seconds.
> Apr 17 14:20:27 firewall check_reload_status: rc.newwanip starting
> Apr 17 14:20:28 firewall php: : rc.newwanip: Informational is starting .
> Apr 17 14:20:28 firewall php: : rc.newwanip: on (IP address: )
> (interface: wan) (real interface: em1).
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: Running updatedns()
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: updatedns() starting
> Apr 17 14:20:28 firewall php: /interfaces.php: There was an error
> trying to determine the IP for interface - wan(em1).
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: _detectChange()
> starting.
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: _checkIP() starting.
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns debug
> information:  extracted from local system.
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: Current WAN IP:
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: Cached IP:
> 24.5.66.120
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns debug
> information: DynDns: cacheIP != wan_ip.  Updating. Cached IP:
> 24.5.66.120 WAN IP:
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: DynDns
> _update() starting.
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: DynDns
> _update() starting. Dynamic
> Apr 17 14:20:28 firewall php: /interfaces.php: Curl error occurred:
> Couldn't resolve host 'members.dyndns.org'
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: DynDns
> _checkStatus() starting.
> Apr 17 14:20:28 firewall php: /interfaces.php: DynDns: Current Service:
> dyndns
> Apr 17 14:20:28 firewall php: /interfaces.php: phpDynDNS: PAYLOAD:
> Apr 17 14:20:28 firewall php: /interfaces.php: phpDynDNS: (Unknown Response)
> Apr 17 14:20:29 firewall dnsmasq[4417]: exiting on receipt of SIGTERM
> Apr 17 14:20:30 firewall dnsmasq[22204]: started, version 2.51 cachesize
> 10000
> Apr 17 14:20:30 firewall dnsmasq[22204]: compile time options: no-IPv6
> GNU-getopt no-DBus I18N DHCP TFTP
> Apr 17 14:20:30 firewall dnsmasq[22204]: no servers found in
> /etc/resolv.conf, will retry
> Apr 17 14:20:30 firewall dnsmasq[22204]: no servers found in
> /etc/resolv.conf, will retry
> Apr 17 14:20:30 firewall dnsmasq[22204]: read /etc/hosts - 7 addresses
> Apr 17 14:20:34 firewall dhcpd: Internet Systems Consortium DHCP Server
> V3.0.7
> Apr 17 14:20:34 firewall dhcpd: Copyright 2004-2008 Internet Systems
> Consortium.
> Apr 17 14:20:34 firewall dhcpd: All rights reserved.
> Apr 17 14:20:34 firewall dhcpd: For info, please visit
> http://www.isc.org/sw/dhcp/
> Apr 17 14:20:34 firewall php: /interfaces.php: Creating rrd update script
> Apr 17 14:20:34 firewall apinger: Starting Alarm Pinger, apinger(28732)
> Apr 17 14:20:35 firewall check_reload_status: reloading filter
> Apr 17 14:20:36 firewall check_reload_status: updating dyndns
> Apr 17 14:20:38 firewall php: : DynDns: Running updatedns()
> Apr 17 14:20:38 firewall php: : DynDns: updatedns() starting
> Apr 17 14:20:38 firewall php: : There was an error trying to determine
> the IP for interface - wan(em1).
> Apr 17 14:20:38 firewall php: : DynDns: _detectChange() starting.
> Apr 17 14:20:38 firewall php: : DynDns: _checkIP() starting.
> Apr 17 14:20:38 firewall php: : DynDns debug information:  extracted
> from local system.
> Apr 17 14:20:38 firewall php: : DynDns: Current WAN IP:
> Apr 17 14:20:38 firewall php: : DynDns: Cached IP: 24.5.66.120
> Apr 17 14:20:38 firewall php: : DynDns debug information: DynDns:
> cacheIP != wan_ip.  Updating. Cached IP: 24.5.66.120 WAN IP:
> Apr 17 14:20:38 firewall php: : DynDns: DynDns _update() starting.
> Apr 17 14:20:38 firewall php: : DynDns: DynDns _update() starting. Dynamic
> Apr 17 14:20:38 firewall php: : Curl error occurred: Couldn't resolve
> host 'members.dyndns.org'
> Apr 17 14:20:38 firewall php: : DynDns: DynDns _checkStatus() starting.
> Apr 17 14:20:38 firewall php: : DynDns: Current Service: dyndns
> Apr 17 14:20:38 firewall php: : phpDynDNS: PAYLOAD:
> Apr 17 14:20:38 firewall php: : phpDynDNS: (Unknown Response)
> Apr 17 14:20:44 firewall apinger: ALARM: wan(24.5.64.1)  *** down ***
> Apr 17 14:20:59 firewall check_reload_status: reloading filter
>
> Anybody have an idea what could be going on, and how I can diagnose it?
> I guess one thing I should try is to install on some other HW to see
> if it's a Comcast/FreeBSD issue, or maybe the 1.2.3 release and see if
> the problem happens there too.
>
> Regards,
> -Jeppe
>
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