I thought "surely it's easy", having only recently implemented traffic
shaping for a voip service we signed up to a few months ago... I
originally used the traffic shaper, but people still complained about
quality, so what I did was to simply prioritise all traffic to and from
the voip provider's IP block, rather than worry about protocol and port
settings.

I just made a call and checked the queues and found that the VOIPUP and
VOIPDOWN were not being used at all!

When I examined the https://...../firewall_shaper.php page it became
obvious, I'd got source and dest swapped round. However, in the edit
page, you have to read the Target options carefully in conjunction with
the In and Out interfaces to work out source/dest/ports.

Swapped things round and now it works. So the summary page is correct,
just be sure to read the edit page carefully!

Paul

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