2008/2/14 James Brandolini <[EMAIL PROTECTED]>: > Hi, > > > > We use Pidgin System wide at my company (100+ users) as jabber IM client. > On several of our machines we have noticed that Pidgin or Gaim will no > longer load. This is happening after the users have restarted their machines > because of a windows update. > > > > The following error message is displayed: > > > > Pidgin.exe > > "The Application failed to initialize properly (0x000007b). Click on OK to > terminate the application." > > > > We have tried removing all hidden files, all reg keys for purple, pidgin, > and gaim and uninstalling. > > When I reinstall it, it will load one time, but only if I select the check > box to run pidgin at the completion of installation. Once you close pidgin > or gaim, it will not reopen. > > > > Do you have any suggestions on what I could do to get pidgin working on > these machines? Its fairly critical we get a fix. >
What does the debug log say? (http://d.pidgin.im/wiki/TipsForBugReports) Also, please get a crash report from the debug version (instructions are also in the above link). -D
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