Question #43610 on pidgin in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/pidgin/+question/43610
Status: Open => Answered
Hemanth proposed the following answer:
Sound alerts are not active when your are idle by default, change the
setting as :
Goto : Tools >> preferences >> sound(tab)
in sound options , select "always" in the drop down menu
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