Hello, I've been trying to follow up and help to solve the issues with MSN, but at this point I feel like they are not getting the attention they need and are just getting pushed aside. I'm writing this to raise awareness and see if we can get this solved to help support Pidgin's credibility.
There are various issues I'm referring to, and I have a feeling they are related. They surfaced, I believe, after 2.4.2. These have been reproduced in the following scenarios: • Linux (Ubuntu) && Linux (Ubuntu) && Windows (SP2): /Wired/Wireless/OTR/Non-OTR • Windows (SP2) && Linux (Ubuntu) && Windows (SP2):/Wired/Wireless/OTR/Non-OTR/Simp/Non-simp First, there is the constant disconnect issue. When one is lucky enough to connect to the MSN servers, the connection bounces periodically (about once every 10 minutes). The only way to connect is to use the HTTP method, otherwise the system won't even connect. This has been brought up as support tickets, and I also found mention of this in the support email archive. For example, ticket 6136, or http://pidgin.im/pipermail/support/2008-August/001920.html (http://pidgin.im/pipermail/support/2008-August/001935.html), http://ubuntuforums.org/showthread.php?t=871929. Second, there is a problem with messages failing to be delivered, or bouncing back. Sometimes an error regarding the switchboard comes up, other times, it just says that the message failed to be delivered. Most worrisome is the fact that sometimes the messages are just not delivered, without any errors coming up. This has caused, and will continue causing, actual communication problems which can have serious repercussions. Especially for people using this for sensitive communications (work comes to mind). Again, this has been around in the support tickets for a while: 6776. As hinted at before, this is causing serious usability issues for people. So much so that a couple people from work have decided to move to other alternatives (after I convinced them to give this a try). They loved it for a while, but if it becomes unstable, it's no longer an option. Again, the purpose of this email is to raise awareness to these issues, and the usability and credibility problems they are causing. I'm eager to see this fixed, as well as to help in any capacity I'm able to. Discuss away, and contact me if I can help. Regards, Tomás _______________________________________________ Support mailing list Support@pidgin.im http://pidgin.im/cgi-bin/mailman/listinfo/support
