Hey all, Apologies if this question doesn't belong on the support e-mail list but I am looking for an older plugin I had at one time, basically it created a click-able drop down list in the message window where you could configure quick responses via a mouse click to words or phrases that you might repeat often, for example I often get ticket requests via an IM so instead of typing "Ok, I'll look into your ticket in a few minutes" all I had to do was click the link at the bottom of the message window and that whole phrase was sent.
Does this sound familiar to anyone and if so where can I find this plug-in? Thank you, Paul.
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