On Tue, Apr 20, 2010 at 08:36, Jim Bruno <[email protected]> wrote: > Dear Sir/Madam, > > I am having some problems setting up and using Pidgin 2.6.6. on Windows 7. > > I have previously used Pidgin 2.6.2 on a Win XP with no problem what so ever > but on my new laptop I have Win7 and have configured my MSN and XMPP > accounts exactly the same an it will not work. > > I am using the old lapotop/Pidgin connecting through the same wireless lan > and it works fine. I can access internet with a browser on the new laptop, > but when I try to connect the MSN or XMPP accounts on the Win7 machine it > never connects and the error message is "Unable to authenticate: > Authentication failure" for one service and "Not Authorized" for the other. > > I suspect this error pertains to Win7 but I am new to this version so I'm > not sure what to do now. > > Can anyone please suggest something? I am at a loss here and really need > some help.
Those errors are the type of errors you'd see if your username / password were incorrect. If you're sure that is not the case, you'll need to get a debug log from when the errors occur (http://d.pidgin.im/wiki/TipsForBugReports), so that we can tell what the specific problem is. -D _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
