Hi Support,

I am hoping you can help me.
I had Pidgin on my machine a few months back but could never get it to work so 
I uninstalled it.
Now though I have decided to give it another try.

However I still cannot get it to connect to my Facebook account. Even though I 
have set it to no proxy within the accounts.xml file I can see settings for the 
proxy setting:

<proxy>
            <type>none</type>
            <host>dublinsbs</host>
            <port>8080</port>
            <username>alchemysoftware\annmarie</username>
            <password>W0rldR3cord</password>
</proxy>

Note the password which is stored in that file would have been my password a 
few months ago when I was trying to get it to work previously with plugin 
pidgin-facebookchat-1.67.exe
Note now though I have it set up to use the XMPP. I have attached the 
screenshots of my settings.

I know you do not use the registry, and I have tried to find this password in 
my cache, but to no avail.

Other errors in the log indicate I am still using a proxy even though I have 
set it to no proxy:

(17:33:49) proxy: Error connecting to chat.facebook.com:5222 (Connection timed 
out.).
(17:33:49) proxy: Connection attempt failed: Connection timed out.
(17:33:49) jabber: Couldn't connect directly to chat.facebook.com.  Trying to 
find alternative connection methods, like BOSH.
(17:33:49) dnssrv: querying TXT record for chat.facebook.com: 
_xmppconnect.chat.facebook.com
(17:33:50) dnssrv: Couldn't look up TXT record. DNS server failure. (9002).

Can you please tell me what I might be doing wrong?

Thanks,
Ann Marie
                                          
Pidgin Debug Log : 10/18/2010 5:24:58 PM
(17:24:22) util: Writing file accounts.xml to directory C:\Documents and 
Settings\AnnMarie\Application Data\.purple
(17:24:22) util: Writing file C:\Documents and Settings\AnnMarie\Application 
Data\.purple\accounts.xml
(17:24:22) util: Writing file blist.xml to directory C:\Documents and 
Settings\AnnMarie\Application Data\.purple
(17:24:22) util: Writing file C:\Documents and Settings\AnnMarie\Application 
Data\.purple\blist.xml
(17:24:22) docklet: menu enter-notify-event
(17:24:27) docklet: menu leave-notify-event
(17:24:30) proxy: Connecting to chat.facebook.com:5222.
(17:24:30) proxy: Error connecting to chat.facebook.com:5222 (Connection timed 
out.).
(17:24:30) proxy: Connection attempt failed: Connection timed out.
(17:24:30) jabber: Couldn't connect directly to chat.facebook.com.  Trying to 
find alternative connection methods, like BOSH.
(17:24:30) dnssrv: querying TXT record for chat.facebook.com: 
_xmppconnect.chat.facebook.com
(17:24:31) dnssrv: Couldn't look up TXT record. DNS server failure. (9002).
(17:24:31) jabber: Unable to find alternative XMPP connection methods after 
failing to connect directly.
(17:24:31) connection: Connection error on 02F96208 (reason: 0 description: 
Unable to connect)
(17:24:31) account: Disconnecting account [email protected]/ 
(00E9A868)
(17:24:31) connection: Disconnecting connection 02F96208
(17:24:31) connection: Destroying connection 02F96208
(17:24:37) util: Writing file accounts.xml to directory C:\Documents and 
Settings\AnnMarie\Application Data\.purple
(17:24:37) util: Writing file C:\Documents and Settings\AnnMarie\Application 
Data\.purple\accounts.xml
(17:24:44) Gtk: Could not find the icon '"C:\Program Files\Macromedia\Fireworks 
8\Fireworks.exe",1'. The 'hicolor' theme
was not found either, perhaps you need to install it.
You can get a copy from:
        http://icon-theme.freedesktop.org/releases
(17:24:58) prefs: /pidgin/filelocations/last_save_folder changed, scheduling 
save.

Attachment: accounts.xml
Description: XML document

<<attachment: Account.gif>>

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