Onlinecarpet -Measured. Supplied. Installed.- wrote:
Hi David, this is the screen shot. There is no error message. It just
freezes at this stage?
The screen shot shows an empty buddies window on what appears to be the
default Windows Vista wallpaper.
The pull down list at the bottom appears to be showing "busy" circling
dots and is labelled with "Available - Connecting".
There is no debug window content and no indication of which service it
is trying to connect to, both of which the reporter needs to supply to
stand much chance of progressing this. At the moment, one would have to
assume network connectivity (e.g. corporate firewall dropping packets)
or DNS problems, the latter possibly due to a broken DNS relay in an
ADSL (etc.) router.
A good description of the screen would have been better than a
screenshot, but for future reference, the best way of getting shot of
this screen is to use Alt-PrintScrn, paste into paint brush, and save in
PNG format.
--
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.
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