Michelle Konzack wrote:
Can someone tell me, why I do get this shit if I write to the list?
Can someone unsubscribe this idiot from "MXit"?
And remove them from the supported plugins!
What seems to have happened is that they agreed to support the MXi
plugin, in return for having it as an official plugin, but the way they
have supported it is by simply feeding the Pidgin mailing list into
their help desk system. Unfortunately, they seem to have an
industrialised help desk organisation that can't cope with such
innovation, so they tend to send an auto response to From: addresses for
people posting to the mailing list.
Where I have seen attempts at support, they have just consisted of
repeating the getting started instructions, without any consideration of
the question actually asked.
Thanks, Greetings and nice Day/Evening
Michelle Konzack
----- Forwarded message from MXit Support MailBox
<[email protected]> -----
Date: Sat, 20 Aug 2011 10:32:58 +0000
From: MXit Support MailBox <[email protected]>
To: "[email protected]" <[email protected]>
Subject: MXit Support:283795
Please do not change the message subject. In reply to: Re: Securing the
configuration, new idea maybe? Greetings
Thank you for the email.
Please send all your Pidgin questions to the following email to receive help
and answers
[email protected]
Regards,
Fritz Kleu
MXit_Team
This email is subject to the MXit email disclaimer, which is available at http://www.mxit.com/email.pdf
If you cannot access the disclaimer, please get a copy from us by sending an email to: [email protected]
----- End forwarded message -----
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--
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.
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