On Thu, Sep 20, 2012 at 09:49:48AM -0400, Katie Elverson wrote: > Good Morning, > > I am showing as "Not Authorized" on my colleague's buddy lists. Even though I > show as not authorized, they can still send me messages, but they can never > see my statuses - only "Not Authorized" and it always looks like I'm off > line. They are on my buddy list just fine. I am using the XMPP protocol. Any > ideas? > > Thanks
XMPP requires that you explicitely allow people to see your status before they are allowed to do that. This sounds like that either did not happen or some data loss/corruption/etc. occurred somwhere which made the server forget that this authorization was given. If your colleague right-clicks on the entry for you in their pidgin buddy list they should see a '(Re-)Request authorization' entry in the menu. If they select that it should cause an authorization request to appear in your pidgin buddy list. Accepting that request should sort this problem out. -Etan _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support