Leon,

Do you have any setup instructions?  If they're simply doing a "man in the
middle" with your instant messages, you may just have to adjust your
connection properties to point to their servers.  This is configurable in
Pidgin under the "Advanced" tab for each protocol.

-Tres

On Wed, Nov 28, 2012 at 1:19 PM, Tres Finocchiaro <
tres.finocchi...@gmail.com> wrote:

> Leon,
>
> Their site says they support 3rd party clients such as Trillian.
>
> http://i.imgur.com/Md7Os.png
>
> There may be technical reasons why Pidgin won't work with their services,
> but Pidgin supports HTTP, SOCKS4, SOCKS5.  There is not much information
> on the net I could find about hosted proxies so I would recommend getting
> some more details about what smarsh is and is not compatible with, or ask
> them if you can try it out.
>
> -Tres
>
>
> On Wed, Nov 28, 2012 at 1:05 PM, Leon Goldstein <
> lgoldst...@innervisionit.com> wrote:
>
>> Windows 7 and Windows XP
>>
>> The proxy server is from  smarsh a compliance company.
>>
>>  *Leon Goldstein
>> *Principal****
>>
>>
>>
>>
>>  ****
>> *New York Office                                            *****
>> One Penn Plaza****
>> 36th Floor
>> New York, NY  10119                                                    **
>> **
>> NY:  212.457.5000****
>> * *****
>> *Operations Center*****
>> 9 North Main Street
>> Suite 3
>> Marlboro, NJ 07746****
>> NJ:   732.972.3396****
>>                        ****
>> *Customer Service
>> 866.586.TECH (8324)
>> **
>> lgoldst...@innervisionit.com
>> http://www.innervisionit.com*
>>
>>
>>
>>
>> On Nov 28, 2012, at 1:01 PM, Tres Finocchiaro <tres.finocchi...@gmail.com>
>> wrote:
>>
>> Depending on your environment, the "use environmental settings" may work
>> for your configuration.
>>
>> http://i.imgur.com/c5q7G.png
>>
>> Without more information about the type of proxy you are using and what
>> operating system the client is running, it's hard to answer this question.
>>
>> -Tres
>>
>> On Wed, Nov 28, 2012 at 12:37 PM, Leon Goldstein <
>> lgoldst...@innervisionit.com> wrote:
>>
>>> We are adding compliance of IM for our clients and our compliance
>>> company is stating that pidgin does not work well with proxy servers.  Is
>>> this accurate?
>>>
>>>
>>>  *Leon Goldstein
>>> *Principal****
>>>
>>> <image001.gif>
>>>
>>>
>>>
>>>  ****
>>> *New York Office                                            *****
>>> One Penn Plaza****
>>> 36th Floor
>>> New York, NY  10119                                                    *
>>> ***
>>> NY:  212.457.5000****
>>> * *****
>>> *Operations Center*****
>>> 9 North Main Street
>>> Suite 3
>>> Marlboro, NJ 07746****
>>> NJ:   732.972.3396****
>>>                        ****
>>> *Customer Service
>>> 866.586.TECH (8324)
>>> **
>>> lgoldst...@innervisionit.com
>>> http://www.innervisionit.com*
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> Support@pidgin.im mailing list
>>> Want to unsubscribe?  Use this link:
>>> http://pidgin.im/cgi-bin/mailman/listinfo/support
>>>
>>
>>
>>
>> --
>> - tres.finocchi...@gmail.com
>>
>>
>>
>
>
> --
> - tres.finocchi...@gmail.com
>



-- 
- tres.finocchi...@gmail.com

<<image001.gif>>

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