Hi : Thanks Daniel. I visited the page linked and tried the nslookup suggested with following results :
C:\Users\Standard>nslookup -type=srv _xmpp-client._tcp.gmail.com Serveur : 1.11.138.213.dynamic.sat.abo.nordnet.fr Address: 213.138.11.1 *** Aucun enregistrement Service location (SRV) disponible pour _xmpp-client._tc p.gmail.com As for the rest of the article on that page, it all seems beyond my pay-grade. I don't have OpenWRT and I never had any configuration to do on the router as far as I remember. The router was supplied by my isp when I took the broadband by satellite package. I just had to plug it in with the router and go. The router is badged by the isp but is a small Linksys WRT54 box. I have no info on how to access its config let alone change it. The result of the nslookup seems to indicate a server belonging to my isp (nordnet.fr). Is this problem something I will have to take up with the isp ? -PJ On 15/11/2013 20:28, Daniel Atallah wrote: > > On Nov 15, 2013 10:42 AM, "Philip Jackson" <[email protected] > <mailto:[email protected]>> wrote: >> >> Hi, >> >> I'm completely new to IM so don't know very much about setting it up. I >> installed without difficulty 2.10.7 with otr plugin >> >> Over the past couple of weeks, off and on, I've tried to connect to a google >> account. The account works fine in FireFox but Pidgin gives me an 'Unable to >> connect' message. >> >> I've copied a part of the Help/Debug window log and this seems to indicate >> timeouts are occuring. I have tried at different times of day but it's >> always >> the same. >> >> Could someone comment on the following log extract and suggest any change I >> need >> to make ? > > This is the key lime that's the root of your problem: > (19:09:06) dnssrv: Couldn't look up SRV record. Aucun enregistrement trouvé > pour > la requête DNS donnée. (9501). > > see this FAQ entry: > https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#gtalk_srv > > -D > _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
