Sorry...but I really don´t know what is happening since I still didn´t get to logon on pidgin.
Is it possible any orientation instead of just sending emails? -----Original Message----- From: support-requ...@pidgin.im [mailto:support-requ...@pidgin.im] Sent: terça-feira, 14 de julho de 2015 13:00 To: support@pidgin.im Subject: Support Digest, Vol 95, Issue 10 Send Support mailing list submissions to support@pidgin.im To subscribe or unsubscribe via the World Wide Web, visit https://pidgin.im/cgi-bin/mailman/listinfo/support or, via email, send a message with subject or body 'help' to support-requ...@pidgin.im You can reach the person managing the list at support-ow...@pidgin.im When replying, please edit your Subject line so it is more specific than "Re: Contents of Support digest..." Today's Topics: 1. Pidgin application is causing problems with my screen resolution (Karl Pitcher) 2. Re: Pidgin application is causing problems with my screen resolution (Michael McConville) 3. RE: Pidgin application is causing problems with my screen resolution (Karl Pitcher) 4. Re: Pidgin application is causing problems with my screen resolution (Michael McConville) 5. Re: Pidgin application is causing problems with my screen resolution (Brian Morrison) 6. Pidgin Account connection Help (abhay santra) ---------------------------------------------------------------------- Message: 1 Date: Mon, 13 Jul 2015 11:42:43 -0700 (PDT) From: Karl Pitcher <karl.pitc...@oracle.com> To: support@pidgin.im Subject: Pidgin application is causing problems with my screen resolution Message-ID: <2d8f3a5d-13dd-457e-b16d-b5df990763d0@default> Content-Type: text/plain; charset="utf-8" Hi, I'm not sure how this happened, but whenever I start Pidgin it makes my screen flash and it changes my screen resolution from 1920x1080 to 800x600. Once I'm able to change my screen resolution back to 1920x1080, my pidgin application has an odd looking layout. Can you help me fix the problem or let me know what is causing this? Thanks you HYPERLINK "http://www.oracle.com/"; \nOracle Karl Pitcher | Deal Manager, Cloud Deal Management Phone: +1 406-414-8093 -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://pidgin.im/pipermail/support/attachments/20150713/e92f6182/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 1150 bytes Desc: not available URL: <https://pidgin.im/pipermail/support/attachments/20150713/e92f6182/attachment-0001.png> ------------------------------ Message: 2 Date: Mon, 13 Jul 2015 14:49:59 -0400 From: Michael McConville <mmcconvi...@mykolab.com> To: Karl Pitcher <karl.pitc...@oracle.com> Cc: support@pidgin.im Subject: Re: Pidgin application is causing problems with my screen resolution Message-ID: <20150713184959.ga26...@thinkpad.hsd1.pa.comcast.net> Content-Type: text/plain; charset=utf-8 On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote: > I'm not sure how this happened, but whenever I start Pidgin it makes > my screen flash and it changes my screen resolution from 1920x1080 to > 800x600. Once I'm able to change my screen resolution back to > 1920x1080, my pidgin application has an odd looking layout. Can you > help me fix the problem or let me know what is causing this? Which operating system are you using? Which version? Which version of Pidgin are you using (go to Help -> About in the main window)? Does Oracle use a custom Pidgin? ------------------------------ Message: 3 Date: Mon, 13 Jul 2015 11:54:42 -0700 (PDT) From: Karl Pitcher <karl.pitc...@oracle.com> To: Michael McConville <mmcconvi...@mykolab.com>, Karl Pitcher <karl.pitc...@oracle.com> Cc: support@pidgin.im Subject: RE: Pidgin application is causing problems with my screen resolution Message-ID: <5576352c-f57d-4fe8-935e-b8e08f6bea7f@default> Content-Type: text/plain; charset=utf-8 Hi Michael, I'm using Windows 7 Professional and Pidgin 2.10.9 (libpurple 2.10.9) I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. Is there any way for me to find out? Karl Pitcher | Deal Manager, Cloud Deal Management Phone: +1 406-414-8093 -----Original Message----- From: Michael McConville [mailto:mmcconvi...@mykolab.com] Sent: Monday, July 13, 2015 12:50 PM To: Karl Pitcher Cc: support@pidgin.im Subject: Re: Pidgin application is causing problems with my screen resolution On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote: > I'm not sure how this happened, but whenever I start Pidgin it makes > my screen flash and it changes my screen resolution from 1920x1080 to > 800x600. Once I'm able to change my screen resolution back to > 1920x1080, my pidgin application has an odd looking layout. Can you > help me fix the problem or let me know what is causing this? Which operating system are you using? Which version? Which version of Pidgin are you using (go to Help -> About in the main window)? Does Oracle use a custom Pidgin? ------------------------------ Message: 4 Date: Mon, 13 Jul 2015 14:59:42 -0400 From: Michael McConville <mmcconvi...@mykolab.com> To: Karl Pitcher <karl.pitc...@oracle.com> Cc: support@pidgin.im Subject: Re: Pidgin application is causing problems with my screen resolution Message-ID: <20150713185942.ga27...@thinkpad.hsd1.pa.comcast.net> Content-Type: text/plain; charset=utf-8 On Mon, Jul 13, 2015 at 11:54:42AM -0700, Karl Pitcher wrote: > I'm using Windows 7 Professional and Pidgin 2.10.9 (libpurple 2.10.9) This is unlikely to fix your problem, but using the newest version (currently 2.10.11) is always a good idea. > I do not think that Oracle uses a custom Pidgin but I couldn't say for > sure. Is there any way for me to find out? Hopefully it would say something in Help -> About. Also, if the Oracle logo appears anywhere other than users' avatars, that's a good indicator. Sorry that I couldn't be more helpful. I'll let you know if I find anything similar on the bug tracker. You could also share a debug log: https://developer.pidgin.im/wiki/TipsForBugReports#Windows But I'm not sure whether it would be useful in diagnosing this kind of issue. ------------------------------ Message: 5 Date: Mon, 13 Jul 2015 20:05:14 +0100 From: Brian Morrison <b...@fenrir.org.uk> To: support@pidgin.im Cc: Karl Pitcher <karl.pitc...@oracle.com> Subject: Re: Pidgin application is causing problems with my screen resolution Message-ID: <20150713200514.4ef30...@peterson.fenrir.org.uk> Content-Type: text/plain; charset=US-ASCII On Mon, 13 Jul 2015 11:54:42 -0700 (PDT) Karl Pitcher <karl.pitc...@oracle.com> wrote: > I'm using Windows 7 Professional and > Pidgin 2.10.9 (libpurple 2.10.9) > > I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. > Is there any way for me to find out? > > > Karl Pitcher | Deal Manager, Cloud Deal Management Karl, it pains me to say this, but one reason you seem unable to configure Pidgin correctly is because Oracle's internal IT department seem to be deficient and do not provide you or your co-worksers adequate support. Oracle seems to have decided to use Pidgin internally but has not bothered to alter the installation so that the help links point to corporate resources inside Oracle instead of causing users to constantly be sending emails to the peer support list provided by ordinary Pidgin users who have no greater power than the ability to read and type replies to this list. Please do us a favour, speak to whoever is in charger of messaging applications within Oracle and ask them why, despite several years passing, they have still been unable to complete the simple task of supporting their users. While you're at it, you could also ask them why your display is misbehaving. I wish you luck. -- Brian Morrison ------------------------------ Message: 6 Date: Tue, 14 Jul 2015 12:04:06 +0530 From: abhay santra <abhay.san...@gmail.com> To: support@pidgin.im Subject: Pidgin Account connection Help Message-ID: <CA+mzYVtC1UFgV1b5P2DPdXCt-FiBf6QqDSZ5L0qU4=w6zwr...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Hi Pidgin Help, I have installed tigase-xmpp server in ubuntu 14.04. As I am running this server locally so domain name : abhay-HP-15-Notebook-PC But when creating any account from Pidgin client(2.10.9) getting error like: *"You require encryption, but it is not available on this server."* or "*User not authorized*". Would you please guide me to solve this issue. Thanks, Abhay -------------- next part -------------- An HTML attachment was scrubbed... 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