On Thu, Jul 23, 2015 at 06:13:26PM +0000, Jason Kue wrote:
> I have a few users that whenever the system is restarted or the app is
> closed out and opened again, the accounts would disappear. They go
> away then you have to add them manually again.
>
> This is on a windows 7 pro 64bit platform with the newest version of
> pidgin.
>
> Do you have any idea why it would do this?
Is any kind of non-standard file system used? A network file system, for
example? Everything is stored in the folder "%APPDATA%\.purple", so if
that gets deleted or altered, so do the accounts.
A debug log would be useful:
https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog
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