Eion,
Thank you so much for your email. I have attached the log with the
disable and re-enable of the bonjour account. I hope this helps. I am
honestly wondering if perhaps it is a bonjour issue. We used to have an
apple (mac) server and last year we integrated to a windows server and
upgraded all of our computers to Windows 10.
Thank you,
Shannon Mead
Production Dept.
West Valley View Inc.
sm...@westvalleyview.com
623-535-8439 ext. 170
On 3/13/2017 12:28 PM, Eion Robb wrote:
Hi Shannon,
Unfortunately those logs weren't enough to work with. Ideally we need
a captured log when you reconnect to the Bonjour account. The easiest
way to do this is to open the debug window, then disable and reenable
the Bonjour account and then save the log to file after that.
(Also, make sure to cc the support@ list so that others can help)
Cheers,
Eion
On 14 March 2017 at 07:32, Shannon Mead <sm...@westvalleyview.com
<mailto:sm...@westvalleyview.com>> wrote:
Eion,
I apologize I sent you the wrong info we are all running in the
IPV4 not 6
thanks,
Shannon Mead
Production Dept.
West Valley View Inc.
sm...@westvalleyview.com <mailto:sm...@westvalleyview.com>
623-535-8439 ext. 170
On 3/11/2017 12:25 AM, Eion Robb wrote:
Hi there,
Are there any other differences besides architecture? Like, are
they on a different subnet, or using ipv6/4 when the others arent?
Are you able to get a debug log from Pidgin (from the buddy list,
Help->Debug Window) as one of the failing computers tries to
connect to Bonjour?
Cheers,
Eion
On 11 March 2017 at 07:24, Shannon Mead <sm...@westvalleyview.com
<mailto:sm...@westvalleyview.com>> wrote:
Good morning,
Our company uses pidgin in combination with bonjour to
provide inter office messaging. I have two computers out of
30 that just will not work. The pidgin installs and they can
send messages but other workstations cannot see them nor can
they respond to them. These two computers are running Windows
10 32 bit system. The other stations are running Windows 10
64bit and have no issues with Pidgin. Is this a bug or do we
need to perhaps consider updating our bonjour software?
Thank you,
--
Shannon Mead
Production Dept.
West Valley View Inc.
sm...@westvalleyview.com <mailto:sm...@westvalleyview.com>
623-535-8439 ext. 170
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Pidgin Debug Log : 3/13/2017 1:13:31 PM
(13:12:22) util: Writing file prefs.xml to directory
C:\Users\Alex\AppData\Roaming\.purple
(13:12:22) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\prefs.xml
(13:12:25) gtkutils: gdk_pixbuf_new_from_file() returned nothing for file :
Failed to open file '': Invalid argument
(13:12:28) account: Disconnecting account Alex Trujillo (01DFED98)
(13:12:28) connection: Disconnecting connection 03AE3AF8
(13:12:28) connection: Destroying connection 03AE3AF8
(13:12:34) util: Writing file accounts.xml to directory
C:\Users\Alex\AppData\Roaming\.purple
(13:12:34) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\accounts.xml
(13:12:34) util: Writing file blist.xml to directory
C:\Users\Alex\AppData\Roaming\.purple
(13:12:34) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\blist.xml
(13:12:37) account: Connecting to account Alex Trujillo.
(13:12:37) connection: Connecting. gc = 09FD5AC8
(13:12:37) bonjour: Attempting to bind IPv6 socket to port 5298.
(13:12:37) bonjour: Bound IPv6 socket to port 5298.
(13:12:37) bonjour: Attempting to bind IPv4 socket to port 5298.
(13:12:37) bonjour: Bound IPv4 socket to port 5298.
(13:12:37) bonjour: Registering presence on port 5298
(13:12:37) bonjour: Received new record for 'Shannon Mead@SHANNONM' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Plate Room@DOTTIFF' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Julie Sargent-Helm@ADVERTISING-PC'
on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Rene Hartmann@RENE-PC' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Erica Evans@SCHNEIDERW7B' on iface
13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Ron Sellmeyer@UF-PC' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Glenn Gullickson@EDITORIAL001' on
iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Shane McOwen@SHANE-PC' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Rachael Freireich@RACHAEL-PC' on
iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Cary Hines@CARY-PC' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Ray Thomas@PHOTO' on iface 13
(_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Julius Tiritilli@JULIUS-PC' on
iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Found buddy Shannon Mead@SHANNONM at 10.0.0.103:5298
(13:12:37) blist: Updating buddy status for Shannon Mead@SHANNONM (Bonjour)
(13:12:37) bonjour: Found buddy Erica Evans@SCHNEIDERW7B at 10.0.0.106:5298
(13:12:37) blist: Updating buddy status for Erica Evans@SCHNEIDERW7B (Bonjour)
(13:12:37) blist: Updating buddy status for Shannon Mead@SHANNONM (Bonjour)
(13:12:37) blist: Updating buddy status for Erica Evans@SCHNEIDERW7B (Bonjour)
(13:12:37) bonjour: Found buddy Julie Sargent-Helm@ADVERTISING-PC at
10.0.0.164:5298
(13:12:37) blist: Updating buddy status for Julie Sargent-Helm@ADVERTISING-PC
(Bonjour)
(13:12:37) bonjour: Found buddy Ron Sellmeyer@UF-PC at 10.0.0.166:5298
(13:12:37) blist: Updating buddy status for Ron Sellmeyer@UF-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Julie Sargent-Helm@ADVERTISING-PC
(Bonjour)
(13:12:37) blist: Updating buddy status for Ron Sellmeyer@UF-PC (Bonjour)
(13:12:37) bonjour: Found buddy Rene Hartmann@RENE-PC at 10.0.0.139:5298
(13:12:37) blist: Updating buddy status for Rene Hartmann@RENE-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Rene Hartmann@RENE-PC (Bonjour)
(13:12:37) bonjour: Found buddy Plate Room@DOTTIFF at 10.0.0.152:5298
(13:12:37) blist: Updating buddy status for Plate Room@DOTTIFF (Bonjour)
(13:12:37) bonjour: Found buddy Rachael Freireich@RACHAEL-PC at 10.0.0.187:5298
(13:12:37) blist: Updating buddy status for Rachael Freireich@RACHAEL-PC
(Bonjour)
(13:12:37) blist: Updating buddy status for Plate Room@DOTTIFF (Bonjour)
(13:12:37) blist: Updating buddy status for Rachael Freireich@RACHAEL-PC
(Bonjour)
(13:12:37) bonjour: Found buddy Julius Tiritilli@JULIUS-PC at 10.0.0.160:5298
(13:12:37) blist: Updating buddy status for Julius Tiritilli@JULIUS-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Julius Tiritilli@JULIUS-PC (Bonjour)
(13:12:37) bonjour: Found buddy Glenn Gullickson@EDITORIAL001 at 10.0.0.188:5298
(13:12:37) blist: Updating buddy status for Glenn Gullickson@EDITORIAL001
(Bonjour)
(13:12:37) blist: Updating buddy status for Glenn Gullickson@EDITORIAL001
(Bonjour)
(13:12:38) bonjour: service advertisement - callback.
(13:12:43) util: Writing file accounts.xml to directory
C:\Users\Alex\AppData\Roaming\.purple
(13:12:43) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\accounts.xml
(13:12:43) util: Writing file blist.xml to directory
C:\Users\Alex\AppData\Roaming\.purple
(13:12:43) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\blist.xml
(13:12:49) bonjour: Received remove notification for 'Shane McOwen@SHANE-PC' on
iface 13 (_presence._tcp., local.)
(13:12:49) bonjour: Unable to find buddy (Shane McOwen@SHANE-PC) to remove
(13:12:49) bonjour: Received remove notification for 'Cary Hines@CARY-PC' on
iface 13 (_presence._tcp., local.)
(13:12:49) bonjour: Unable to find buddy (Cary Hines@CARY-PC) to remove
(13:12:49) bonjour: Received remove notification for 'Ray Thomas@PHOTO' on
iface 13 (_presence._tcp., local.)
(13:12:49) bonjour: Unable to find buddy (Ray Thomas@PHOTO) to remove
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