On 25/05/17 23:08, Monica Gangar wrote:
I am using Pidgin at Simon Fraser University and am sending out requests to 
other staff as I am a new staff member. Other SFU staff have informed me that 
they are not getting my requests. Instead, I have to tell them to add me so 
that I can add them on to my list.

How can I fix this?


Contact the IT department a the University, as this is likely to be a server issue, not a Pidgin one. It may well be a policy that simply doesn't allow you to do that for yourself.

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