On 02/07/17 12:33, Paul Sacko wrote:
Hello support team,
There is not support team. This is a public, peer support, mailing list.
I have new problem. I am not able to add a group in Pidgin, dunno why or what I can do.
Your actual problem is that you are not able to add a group on the instant messaging service you are using, but you haven't told us which service that is.
The problem will be either than they have changed their policy, and no longer allow users to add groups, or that they are using some proprietary access protocol that Pidgin, or a third party plugin for Pidgin, is trying to emulate, and they have changed that protocol in a way that breaks adding groups.
Getting a debug log may help answer some of these questions, but doesn't guarantee that anything can be done to work round the issue.
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