Thank you David for your prompt response. Best regards, Elza
-----Original Message----- From: David Woolley [mailto:for...@david-woolley.me.uk] Sent: Wednesday, January 17, 2018 12:17 PM To: Elza Wagih <elza.w.wa...@oracle.com>; support@pidgin.im Cc: Amani Rabei <amani.ra...@oracle.com> Subject: Re: Urgent! Action required- Connection failed: pidgin On 17/01/18 10:07, Elza Wagih wrote: > Dear Team, There is no team, this is a public, peer support, mailing list. > > I need your help urgently please, I can't access Pidgin. > > Kindly find Printscreenshot below. Thank you! The fact that you have a screenshot indicates that you can access Pidgin. Pidgin is only the client. What you can't access is Oracle's internal (we suspect XMPP) server. Only Oracle has any access to that. We are advised that people within the Oracle network can use <http://my.oracle.com/site/git/1591/index.htm> for more information; for outsiders, like us, it just redirects to the public home page. Please explain to whoever should be supporting you why you went to the wrong place, and suggest how they could fix that in future. _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
