On 19/05/2018 18:27, Todd Michael wrote: > The message I'm getting says tbeit...@im.dpfox.net/disabled > <http://tbeit...@im.dpfox.net/disabled> I click the Re-enable and the > little wheel spins giving me the same notification. If I go to enable > account it does nothing. If I go into manage accounts it shows > tbeit...@im.dpfox.net/ <http://tbeit...@im.dpfox.net/> XMPP I click > the check box and it automatically unchecks the box. All the passwords > and advanced settings and the proxy have the same exact settings. I > don't understand why it isn't working. > > Todd.
Who runs or owns the im.dpfox.net server? Is it a corporate server (instead of a public service)? If it is a corporate server then it may be locked down so that only users on a corporate computer or on the corporate network can access it. I note that the server has a web page here, http://im.dpfox.net/ (with a link to a publicly accessible Openfire admin login page!), but that does not necessarily mean that access to the IM protocols are allowed for non-corporate computers or from non-corporate networks. If im.dpfox.net is a corporate server then I would suggest contacting your corporate IT staff to confirm the correct settings for home access to the chat server. -- Mark Rousell
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