Hi there, When you try to connect to the account what error message do you get (at the bottom of the buddy list)?
If there isn't any connection error, then try getting a debug log as you disconnect and reconnect to the account. From the buddy list, Help->Debug Window. Then attach it as a message back to us. Cheers, Eion On Mon, 19 Nov 2018 at 22:26, dankmethods <dankmeth...@protonmail.com> wrote: > After a computer restart, I suddenly can't get back onto my Pidgin > account. It's an xmpp.jp account and I don't know if it's the fault of > xmpp or something is wrong with my computer/client. I have used this > account on pidgin for 2 weeks now. > > _______________________________________________ > Support@pidgin.im mailing list > Want to unsubscribe? Use this link: > https://pidgin.im/cgi-bin/mailman/listinfo/support
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