If you could try get a debug log (from the Buddy List, Help->Debug Window) as you're connecting to the account, you should get a "nss: Handshake failed" error message with an error code. If you could paste that line here we can see which type of SSL Handshake error you're getting to know how to solve it.
Cheers, Eion On Fri, 18 Jan 2019 at 10:50, Eric Pierce <[email protected]> wrote: > Thanks Eion, > > > I looked at that too. I got all the way to having a "SSL handshake > error." I am not sure how to chose the right cipher. I have tried all the > ciphers that are included with Pidgin. > > > Eric > > > Eric Pierce > Director of IT > *Doxa E&S Solutions, LLC dba Promont Insurance Advisors* > 1 E. Wacker Drive, Suite 1920 > Chicago, IL 60601 > (312) 262-3370 > [email protected] > http://www.promontadvisors.com > ------------------------------ > *From:* Eion Robb <[email protected]> > *Sent:* Thursday, January 17, 2019 3:43 PM > *To:* Eric Pierce > *Cc:* support > *Subject:* Re: XMPP to 8x8 servers > > Looking at that old support email > https://pidgin.im/pipermail/support/2015-July/028968.html it looks like > the XMPP Domain is uc.8x8.com - not sure what you'd need to use for > username or password though, but you could try whatever details you use to > login to their system. > > Cheers, > Eion > > On Fri, 18 Jan 2019 at 10:15, Eric Pierce <[email protected]> > wrote: > >> They do not seem to want to share it. >> >> >> Eric Pierce >> Director of IT >> *Doxa E&S Solutions, LLC dba Promont Insurance Advisors* >> 1 E. Wacker Drive, Suite 1920 >> Chicago, IL 60601 >> (312) 262-3370 >> [email protected] >> http://www.promontadvisors.com >> ------------------------------ >> *From:* Kevin Kretz <[email protected]> >> *Sent:* Thursday, January 17, 2019 3:01 PM >> *To:* Eric Pierce >> *Cc:* support >> *Subject:* Re: XMPP to 8x8 servers >> >> Are you an 8x8 customer? Have you asked them what their XMPP >> server/configuration is? >> >> ------------------------------ >> *From: *"Eric Pierce" <[email protected]> >> *To: *"support" <[email protected]> >> *Sent: *Thursday, January 17, 2019 3:05:08 PM >> *Subject: *XMPP to 8x8 servers >> >> To Whom It May Concern, >> >> >> I am trying to connect a linux Pidgin client to my 8x8 account. I saw a >> post of someone connecting to their server back in 2015. I did not see any >> final result. Does anyone have any successful integrations? >> >> >> Eric >> >> >> Eric Pierce >> Director of IT >> *Doxa E&S Solutions, LLC dba Promont Insurance Advisors* >> 1 E. Wacker Drive, Suite 1920 >> Chicago, IL 60601 >> (312) 262-3370 >> [email protected] >> >> https://company.rentec.com/company/UrlFilter.action?url=http://www.promontadvisors.com >> >> _______________________________________________ >> [email protected] mailing list >> Want to unsubscribe? Use this link: >> >> https://company.rentec.com/company/UrlFilter.action?url=https://pidgin.im/cgi-bin/mailman/listinfo/support >> _______________________________________________ >> [email protected] mailing list >> Want to unsubscribe? Use this link: >> https://pidgin.im/cgi-bin/mailman/listinfo/support > >
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